Blue Screen With Stop Message

  • Thread starter Thread starter Numbnutz
  • Start date Start date
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Numbnutz

My computer has recently picked up a virus. I went
through it completely and with the help of the Symantec
and Microsoft website have gotten rid of it. Now though I
am receiving a blue screen with the stop message (( Stop:
0x0000008E (0xc0000005,0xBF891A47,0xF5FA5BDC,0x00000000))
and below that is this message Win32k.sys- Address
BF891A47 base at BF800000, Date Stamp 3db6d462. My
Question is how do I use the info on the blue screen to
find out what is causing this and haw to fix it.
 
Numbnutz said:
My computer has recently picked up a virus. I went
through it completely and with the help of the Symantec
and Microsoft website have gotten rid of it. Now though I
am receiving a blue screen with the stop message (( Stop:
0x0000008E (0xc0000005,0xBF891A47,0xF5FA5BDC,0x00000000))
and below that is this message Win32k.sys- Address
BF891A47 base at BF800000, Date Stamp 3db6d462. My
Question is how do I use the info on the blue screen to
find out what is causing this and haw to fix it.
Click to expand...

When do you recieve the error message? If you know when exactly your
system got infected, you can try using the System restore tool to
restore an earlier backup of the configuration.
"How to Restore the Operating System to a Previous State in Windows
XP" (http://support.microsoft.com/?kbid=306084)
 
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