Jim33 said:
All,
I have recently started getting Blue Screens with the following STOP message
code:
0x0000008E (0x80000004, 0x80707AE1, 0x8CD823E8, 0x00000000)
I'm getting no further indication as to what is causing the Blue Screen
(ie., no specific driver listed).
Any one know what this could be?
Background information on Stop Error message 0x8E
http://msdn2.microsoft.com/en-us/library/ms794023.aspx
First try to eliminate hardware, by going to Device manager and check by
expanding the Plus [+] to see all devices listed, if there is a
malfunctioning device or conflicting device it will show in Device manager.
Scan your operating system for malware and viruses with an up2date
protection software. Check with the company that their server okay and your
credential not being changed.
Look in the event Viewer for error messages(X) that can help in discovering
the culprit.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
Random "0x0000008E" Error Message on a Blue Screen in Windows XP
http://support.microsoft.com/kb/827663
A "STOP: 0x0000008E" error message occurs when you change the hardware
acceleration setting
http://support.microsoft.com/kb/330187
Error message when you try to open files on an NTFS file system volume
http://support.microsoft.com/kb/930916
STOP 0x0000008E error message on a blue screen and your computer does not
enter hibernation or standby after you remove an IEEE 1394 storage device
http://support.microsoft.com/kb/813818
Any hardware/software or updates installed recently?, please state all if
any in your next post.
You can use this driver verifier command:
verifier.exe click [OK]
First try to eliminate hardware, by going to Device manager and check by
expanding the Plus [+] to see all devices listed, if there is a
malfunctioning device or conflicting device it will show in Device manager.
This always refer to a bad Hardware/driver installed.
Try the Last good known Configuration to log into the system, then open
Device manager and see if there is any malfunctioning Devices or conflict in
IRQ, also look in the Event Viewer for error message and post them back in
your next post.
Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
http://msdn2.microsoft.com/en-us/library/ms794023.aspx
You may receive a Stop error message on a blue screen when you start a
Microsoft Windows Server
http://support.microsoft.com/kb/893239
Open a run command and type in these commands to see if there is a conflict
in /among drivers :
pstat.exe click [OK]
dmpchck.exe click [OK]
What you get from running this commands?.
How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us
Try to use the Verifier.exe command to see which Drivers not Verified on
your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us
You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
Use the command chkdsk /r with recovery console:
http://support.microsoft.com/kb/314058
http://support.microsoft.com/kb/326215
HTH.
nass
