Blue Screen--Norton Crash

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Guest

My computer blue screened.

Dell Dimension 5100 - XP with 1.5 gigs RAM - used for home and for 3
grandchildren to use for games and education.

For about a month prior to the BS, I received "failure to write to memeory
for CCAPP.exe" and "CorUpdate.exe", before sutdown. If I did not close the
dialog box, it automatically shutdown.

Last week it started blue screening because of "possible injury to my
machine". For a day or so I could reboot. In about 15 minutes ir would blue
screen again.

Then Norton's died (both icons had red Xs) and I would not bootpast the
windows boot screen..

Here's the bluescreen info:

FIRST REBOOTS 0x000000 F4(0x00000003, 0x89727558, 0x897276cc, 0x805d11F8

Win32k.sys Address BF8f4EA2 base at BF800000, Date stamp fo23f6

A few boot attempts later it read:

S: 0x000000ED (0x89A3DE30, 0xC0000185,0x00000000, 0x00000000)

Then reboot brought:

0x0000003EB

Unmountable boot Volume

Stop: 0x000000ED (0x8A339900, 0xC0000185, 0x00000000, 0x00000000

Thank you,

Johnt1a
 
Johnt1a said:
My computer blue screened.

Dell Dimension 5100 - XP with 1.5 gigs RAM - used for home and for 3
grandchildren to use for games and education.

For about a month prior to the BS, I received "failure to write to memeory
for CCAPP.exe" and "CorUpdate.exe", before sutdown. If I did not close the
dialog box, it automatically shutdown.

Last week it started blue screening because of "possible injury to my
machine". For a day or so I could reboot. In about 15 minutes ir would blue
screen again.

Then Norton's died (both icons had red Xs) and I would not bootpast the
windows boot screen..

Here's the bluescreen info:

FIRST REBOOTS 0x000000 F4(0x00000003, 0x89727558, 0x897276cc, 0x805d11F8

Win32k.sys Address BF8f4EA2 base at BF800000, Date stamp fo23f6

A few boot attempts later it read:

S: 0x000000ED (0x89A3DE30, 0xC0000185,0x00000000, 0x00000000)

Then reboot brought:

0x0000003EB

Unmountable boot Volume

Stop: 0x000000ED (0x8A339900, 0xC0000185, 0x00000000, 0x00000000

Thank you,

Johnt1a
Click to expand...


Unmountable Boot Volume
http://support.microsoft.com/kb/555302
http://support.microsoft.com/kb/297185

You may receive a "Stop" error message on a computer that is running Windows
Server 2003, Windows 2000, Windows Small Business Server 2003, Small Business
Server 2000, or Windows XP
http://support.microsoft.com/kb/892000

"Stop 0x0000008E" error message in Win32k.sys when you use the keyboard to
access a program menu in Windows XP
http://support.microsoft.com/kb/834450

Have a look in the event Viewer for any error messages (X) relate to
Hardware or software malfunctioning.
How To View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427
HTH.
nass
 
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