Blue screen multiple IRP requests stop: 0X00000044 (0X875DDD38, ..

  • Thread starter Thread starter Blue faced
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Blue faced

My Dell Inspiron E1705 with Windows XP Media edition has been crashing about
once a day recently with this error code:

Stop: 0X00000044 (0X87939670, 0X00000D63, 0X00000000, 0X00000000)

and the following day:

Stop: 0X00000044 (0X875DDD38, 0X00000D63, 0X00000000, 0X00000000)

I checked all drivers as previous error messages referred to potential
driver errors. These error messages appear new/different but I'm not 100%
sure.

Any suggestions?
 
Blue faced said:
My Dell Inspiron E1705 with Windows XP Media edition has been crashing about
once a day recently with this error code:

Stop: 0X00000044 (0X87939670, 0X00000D63, 0X00000000, 0X00000000)

and the following day:

Stop: 0X00000044 (0X875DDD38, 0X00000D63, 0X00000000, 0X00000000)

I checked all drivers as previous error messages referred to potential
driver errors. These error messages appear new/different but I'm not 100%
sure.

Any suggestions?
Click to expand...

This can happen if the following ture:
1- Bad driver from a recent installed Software which worte a kernel file to
the system and cauisng this.
2- Malware/virus which infected this machine.
3- Bad RAM and you can test the RAM by running a test with the software
provided at the bottom in this post.
4- An Antivirus not compatoble with this OS version.
5- Dying Motherboard
6- An overheated system.

You receive a "Stop 0x00000044 Multiple_IRP_Complete_Requests" error message
on Windows XP Professional
http://support.microsoft.com/kb/839619/en-us

Error Message:
http://msdn.microsoft.com/en-us/library/ms819207.aspx

Have a look in the Event Viewer and send us the error messages you will see
there in in the event viewer in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not Verified on
your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

The Windows Memory Diagnostic tests the Random Access Memory (RAM) on your
computer for errors.
http://oca.microsoft.com/en/windiag.asp

HTH,
nass
 
Background information on Stop Error message
http://msdn.microsoft.com/en-us/library/ms793442.aspx

0x00000044: MULTIPLE_IRP_COMPLETE_REQUESTS
In practice, it is usually a hardware driver issue.
Source: http://aumha.org/a/stop.htm

IoCompleteRequest
http://msdn.microsoft.com/en-us/library/aa490590(printer).aspx

Does the Stop Error occur during or after completion of the boot
process? Does it ever occur during the boot process?

What devices do you habitually connect to USB ports? Can you please
provide a list of makes and models?

A brief attempt at analysing reports in Google suggests the words DVD
(not sure whether it's significance is the drive or the software or
both ). Nokia. Apple and Printer all crop up in significant numbers of
reports. Remember according to the MSDN Article it is likely that two
drivers are implicated.

Can you pin the occurence of the error to a particular activitity.
Something like printing from another device.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Thanks for the responses as I had another blue screen this afternoon. I went
to the event viewer. There were a number of red error messages going back
the last few months. Below are the most recent ones from the last two days
(both application and the system). The ones on the 11th are pretty close to
the time of my crash. Any thoughts?

Application errors:

Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 6/9/2009
Time: 9:25:04 AM
User: N/A
Computer: MURPHY
Description:
Failed auto update retrieval of third-party root list sequence number from:
<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The specified server cannot perform the requested operation.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 6/9/2009
Time: 9:25:04 AM
User: N/A
Computer: MURPHY
Description:
Failed auto update retrieval of third-party root list sequence number from:
<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The specified server cannot perform the requested operation.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 6/9/2009
Time: 9:25:04 AM
User: N/A
Computer: MURPHY
Description:
Failed auto update retrieval of third-party root list sequence number from:
<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The specified server cannot perform the requested operation.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 6/9/2009
Time: 9:25:04 AM
User: N/A
Computer: MURPHY
Description:
Failed auto update retrieval of third-party root list sequence number from:
<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: This operation returned because the timeout period expired.


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


System errors:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 6/11/2009
Time: 2:48:42 PM
User: N/A
Computer: MURPHY
Description:
The SSPORT service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 6/11/2009
Time: 2:48:42 PM
User: N/A
Computer: MURPHY
Description:
The DgiVecp service failed to start due to the following error:
The system cannot find the device specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



nass said:
Blue faced said:
My Dell Inspiron E1705 with Windows XP Media edition has been crashing about
once a day recently with this error code:

Stop: 0X00000044 (0X87939670, 0X00000D63, 0X00000000, 0X00000000)

and the following day:

Stop: 0X00000044 (0X875DDD38, 0X00000D63, 0X00000000, 0X00000000)

I checked all drivers as previous error messages referred to potential
driver errors. These error messages appear new/different but I'm not 100%
sure.

Any suggestions?
Click to expand...

This can happen if the following ture:
1- Bad driver from a recent installed Software which worte a kernel file to
the system and cauisng this.
2- Malware/virus which infected this machine.
3- Bad RAM and you can test the RAM by running a test with the software
provided at the bottom in this post.
4- An Antivirus not compatoble with this OS version.
5- Dying Motherboard
6- An overheated system.

You receive a "Stop 0x00000044 Multiple_IRP_Complete_Requests" error message
on Windows XP Professional
http://support.microsoft.com/kb/839619/en-us

Error Message:
http://msdn.microsoft.com/en-us/library/ms819207.aspx

Have a look in the Event Viewer and send us the error messages you will see
there in in the event viewer in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not Verified on
your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

The Windows Memory Diagnostic tests the Random Access Memory (RAM) on your
computer for errors.
http://oca.microsoft.com/en/windiag.asp

HTH,
nass
Click to expand...
 
Thanks Gerry. The info on the 0x44 bug code was helpful. It's interesting
that I get three different IRP addresses in parameter 1 for my last three
crashes: 0X97030670, 0X875DDD38, 0X877BOE48. I posted the info below if
interested.

I connect my Dell Photo AIO Printer 942 consistently through one USB port
and my iPhone (the old 2G version) off and on during the day on my other USB
port. I checked the Dell printer driver some time ago and it appeared to be
up to date.

Any other thoughts would be appreciated. Can I limp along with this or is
this really damaging the computer?


Thanks,

Mike


Windows Driver Kit: Driver Development Tools
Bug Check 0x44: MULTIPLE_IRP_COMPLETE_REQUESTS
The MULTIPLE_IRP_COMPLETE_REQUESTS bug check has a value of 0x00000044. This
indicates that a driver has tried to requested an IRP be completed that is
already complete.

Parameters
The following parameters are displayed on the blue screen.

Parameter Description
1 The address of the IRP
2 Reserved
3 Reserved
4 Reserved


Cause
A driver has called IoCompleteRequest to ask that an IRP be completed, but
the packet has already been completed.

Resolving the Problem
This is a tough bug to find because the simplest case — a driver that
attempted to complete its own packet twice — is usually not the source of the
problem. More likely, two separate drivers each believe that they own the
packet, and each has attempted to complete it. The first request succeeds,
and the second fails, resulting in this bug check.

Tracking down which drivers in the system caused the error is difficult,
because the trail of the first driver has been covered by the second.
However, the driver stack for the current request can be found by examining
the device object fields in each of the stack locations.
 
Hi,
(Q) - Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 6/9/2009
Time: 9:25:04 AM
User: N/A
Computer: MURPHY
Description:
Failed auto update retrieval of third-party root list sequence number from:
<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: This operation returned because the timeout period expired.

(A) -Event ID 8 is logged in the Application log
http://support.microsoft.com/kb/317541
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

(Q) -System errors:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 6/11/2009
Time: 2:48:42 PM
User: N/A
Computer: MURPHY
Description:
The SSPORT service failed to start due to the following error:
The system cannot find the file specified.


(A) - Open Services control panel and Disable this service there.

<MS::>
From: Shain Wray (shainw_at_microsoft.com)

Hello,

It looks like this is a driver that is failing to startup - dgivecp.sys.
It appears to be installed from either ViewAhead’s TeamMFP software or some
FujiXerox Workcenter app. Either way, as this is not a Microsoft driver,
then you can disable it if you do not have an application dependency on it.
You could test this by disabling the driver by doing the following -

1. Go to Start\Run and type devmgmt.msc
2. Click on View and choose to Show Hidden Devices
3. Now click the plus next to Non-Plug and Play Drivers
4. Do you now see an items listed as DGIVecp? If not, we will have to see
what this is associated with by going to the registry.

If we need to go into the registry, go to the following location -

1. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
2. Look for an entry listed as DgiVecp
3. If you find this, then change the Start data value to 4.
4. Reboot the system and see if the message is gone.

Let me know how this goes.

Best regards,

--
Shain Wray
Microsoft PSS Security Team
</MS::>

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
(Q) - Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 6/11/2009
Time: 2:48:42 PM
User: N/A
Computer: MURPHY
Description:
The DgiVecp service failed to start due to the following error:
The system cannot find the device specified.

(A) - The same steps as:
"The SSPORT service failed to start due ...... as above"
Try to disbale the serice from the Services control panel and see if that
will solve the issue.

HTH,
nass
---
http://www.nasstec.co.uk

Blue faced said:
Thanks for the responses as I had another blue screen this afternoon. I went
to the event viewer. There were a number of red error messages going back
the last few months. Below are the most recent ones from the last two days
(both application and the system). The ones on the 11th are pretty close to
the time of my crash. Any thoughts?
nass said:
Blue faced said:
My Dell Inspiron E1705 with Windows XP Media edition has been crashing about
once a day recently with this error code:

Stop: 0X00000044 (0X87939670, 0X00000D63, 0X00000000, 0X00000000)

and the following day:

Stop: 0X00000044 (0X875DDD38, 0X00000D63, 0X00000000, 0X00000000)

I checked all drivers as previous error messages referred to potential
driver errors. These error messages appear new/different but I'm not 100%
sure.

Any suggestions?
Click to expand...

This can happen if the following ture:
1- Bad driver from a recent installed Software which worte a kernel file to
the system and cauisng this.
2- Malware/virus which infected this machine.
3- Bad RAM and you can test the RAM by running a test with the software
provided at the bottom in this post.
4- An Antivirus not compatoble with this OS version.
5- Dying Motherboard
6- An overheated system.

You receive a "Stop 0x00000044 Multiple_IRP_Complete_Requests" error message
on Windows XP Professional
http://support.microsoft.com/kb/839619/en-us

Error Message:
http://msdn.microsoft.com/en-us/library/ms819207.aspx

Have a look in the Event Viewer and send us the error messages you will see
there in in the event viewer in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not Verified on
your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

The Windows Memory Diagnostic tests the Random Access Memory (RAM) on your
computer for errors.
http://oca.microsoft.com/en/windiag.asp

HTH,
nass
Click to expand...
Click to expand...
 
Mike

Your two error reports I think refer to software you removed but have
left the start-up items behind!

SSPORT service
Have you unstalled a blue tooth Serial Solutions product from this
source?
http://www.brainboxes.com/content/globalcontent/SerialSolutions.aspx

DgiVecp service
dgivecp.sys
DGIVECP.SYS is Windows NT 4.0 IEEE-1284 parallel class driver for ECP,
Byte, and Nibble modes.
Manufacturer: DeviceGuys, Inc.
http://www.deviceguys.com/

Use Autoruns to remove the orphaned start-up entries

To identify what loads when you boot use Autoruns (freeware from
Microsoft).
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

With Autoruns you can uncheck an item, which disables it from
starting,or you can right click an item and then delete it. If you
uncheck youcan recheck to re-enable the item. It is a much safer
approach than editing the Registry and better than using msconfig..
Another useful feature of the programme is that you can right click an
item and select Search Online to get information about the item
selected.

Event ID: 8
http://www.eventid.net/display.asp?eventid=8&eventno=1958&source=crypt32&phase=1

I am not sure that any of the above relate to the BSOD error!

I think I would uninstall any software relating to the Dell Photo AIO
Printer 942 and reinstall.

Also update the drivers
http://snurl.com/jxvee [support_dell_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Thanks Gerry. I reinstalled the printer software and will see if that does
the trick on the crashes.

Gerry said:
Mike

Your two error reports I think refer to software you removed but have
left the start-up items behind!

SSPORT service
Have you unstalled a blue tooth Serial Solutions product from this
source?
http://www.brainboxes.com/content/globalcontent/SerialSolutions.aspx

DgiVecp service
dgivecp.sys
DGIVECP.SYS is Windows NT 4.0 IEEE-1284 parallel class driver for ECP,
Byte, and Nibble modes.
Manufacturer: DeviceGuys, Inc.
http://www.deviceguys.com/

Use Autoruns to remove the orphaned start-up entries

To identify what loads when you boot use Autoruns (freeware from
Microsoft).
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

With Autoruns you can uncheck an item, which disables it from
starting,or you can right click an item and then delete it. If you
uncheck youcan recheck to re-enable the item. It is a much safer
approach than editing the Registry and better than using msconfig..
Another useful feature of the programme is that you can right click an
item and select Search Online to get information about the item
selected.

Event ID: 8
http://www.eventid.net/display.asp?eventid=8&eventno=1958&source=crypt32&phase=1

I am not sure that any of the above relate to the BSOD error!

I think I would uninstall any software relating to the Dell Photo AIO
Printer 942 and reinstall.

Also update the drivers
http://snurl.com/jxvee [support_dell_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Blue said:
Thanks Gerry. The info on the 0x44 bug code was helpful. It's
interesting that I get three different IRP addresses in parameter 1
for my last three crashes: 0X97030670, 0X875DDD38, 0X877BOE48. I
posted the info below if interested.

I connect my Dell Photo AIO Printer 942 consistently through one USB
port and my iPhone (the old 2G version) off and on during the day on
my other USB port. I checked the Dell printer driver some time ago
and it appeared to be up to date.

Any other thoughts would be appreciated. Can I limp along with this
or is this really damaging the computer?


Thanks,

Mike


Windows Driver Kit: Driver Development Tools
Bug Check 0x44: MULTIPLE_IRP_COMPLETE_REQUESTS
The MULTIPLE_IRP_COMPLETE_REQUESTS bug check has a value of
0x00000044. This indicates that a driver has tried to requested an
IRP be completed that is already complete.

Parameters
The following parameters are displayed on the blue screen.

Parameter Description
1 The address of the IRP
2 Reserved
3 Reserved
4 Reserved


Cause
A driver has called IoCompleteRequest to ask that an IRP be
completed, but the packet has already been completed.

Resolving the Problem
This is a tough bug to find because the simplest case — a driver that
attempted to complete its own packet twice — is usually not the
source of the problem. More likely, two separate drivers each believe
that they own the packet, and each has attempted to complete it. The
first request succeeds, and the second fails, resulting in this bug
check.

Tracking down which drivers in the system caused the error is
difficult, because the trail of the first driver has been covered by
the second. However, the driver stack for the current request can be
found by examining the device object fields in each of the stack
locations.
Click to expand...
Click to expand...
 
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