Blue Screen HELP

  • Thread starter Thread starter CG in Chicago
  • Start date Start date
C

CG in Chicago

I have a “Blue Screen†Issue. I keep my system (XP Home edition with all
current updates and patches) running all night to get automatic updates, and
this AM I had a Blue screen with an error saying that there was an device
driver stuck in a infinite loop. The issue appears to be related with file
nv4_disp.

Technical information:
STOP: 0x000000EA (0x86B4B1D0, 0x86C03E88, 0xF79D4CBC, 0x00000001)
nv4_disp
Beginning dump of physical memory
physical memory dump incomplete

* The computer will start in Safe Mode
* Resetting to a previously working restore point (working two days ago)
does not help.
* I worked on my taxes (TurboTax) last Friday, and both the computer and
Internet were working fine.
* No further manual installations were performed since then (I am not sure
about automatic updates)

The nv4_disp files seem to be located in the following folders ….
C:\Windows\system32,
C:\ServicePack\I386
C:\I386 and
C:\Drivers\Video

What do I do with this information ??

Is this file a driver ?

How do I fix this. ?
 
MORE INFORMATION:

In reading additional postings here learned about the “Event Logâ€

In going to my computer’s event log I learned the my issues may have stated
when I first loaded the TurboTax, but that the fatal effect did not surface
until later.

Six Errors were noted in the log starting on 3-6-08 When I started working
with TurboTax:

Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 32
Date: 4/3/2008
Time: 9:28:17 AM
User: N/A
Computer: HOMEBASE

Error 1
Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error
was The referenced assembly is not installed on your system.

Error 2
Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error
message: The referenced assembly is not installed on your system.

Error 3
Generate Activation Context failed for C:\Program Files\TurboTax\Deluxe
2007\32bit\MFC80.DLL. Reference error message: The operation completed
successfully.

Error 4
Component identity found in manifest does not match the identity of the
component requested

Error 5
Syntax error in manifest or policy file "C:\Program Files\TurboTax\Deluxe
2007\32bit\Microsoft.VC80.MFC.MANIFEST" on line 4.

Error 6
Generate Activation Context failed for C:\Program Files\TurboTax\Deluxe
2007\32bit\QBSendError20.dll. Reference error message: The operation
completed successfully.


On the next day (4-7-08) the following error was noted:

Event Type: Error
Event Source: nv
Event Category: None
Event ID: 108
Date: 4/4/2008
Time: 8:57:02 PM
User: N/A
Computer: HOMEBASE
Description:
The driver nv4_disp for the display device \Device\Video0 got stuck in an
infinite loop. This usually indicates a problem with the device itself or
with the device driver programming the hardware incorrectly. Please check
with your hardware device vendor for any driver updates.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 03 00 46 00 ......F.
0008: 00 00 00 00 6c 00 04 c0 ....l..À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

The driver nv4_disp for the display device \Device\Video0 got stuck in an
infinite loop. This usually indicates a problem with the device itself or
with the device driver programming the hardware incorrectly. Please check
with your hardware device vendor for any driver updates.


I GUESS MY ISSUES STARTED THEN ON 4-4-08.

I also checked the stats of the Device Drivers and there were NO YELLOW
QUESTION MARKS noted here ...

Still Not Sure What To Do Next ...
 
CG

The solution to try is to update the drivers for your Nvidia graphics
with new ones from the Nvidia web site. What version is your Nvidia
card. You should not let Microsoft update the drivers.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Thanks - Now for a few dumb questions.

How did you know thiese were Nvidia drivers (was it the nv4 designation ?)

How does one determine the version of the Nvidia graphic card.

How does one up-date the drivers ?

Are there more than one ?

I am not trying to be obtuse. Is there a place one could go for a simple
tutorial as to how this is generally done.

Your feedback is appreciated.
 
Reply in line

Thanks - Now for a few dumb questions.

How did you know thiese were Nvidia drivers (was it the nv4
designation ?)
Yes


How does one determine the version of the Nvidia graphic card.
Click to expand...

This freeware programme is excellent for getting information about
your computer:Everest Home Edition (freeware)
http://www.majorgeeks.com/download4181.html

Tip: To copy select Report, Quick Report, Plain Text, highlight
required text, right click and select copy. However, whilst this is
fine for posting small amounts of information into newsgroup messages
longer reports will irritate other newsgroup subscribers.

In Everest expand Display, PCI / AGP Video and post the details..
How does one up-date the drivers ?
Click to expand...

Downloads drivers from:
http://www.nvidia.com/Download/index.aspx?lang=en-us

http://nvidia.custhelp.com/cgi-bin/...GV4dD11cGRhdGUgZHJpdmVycw**&p_li=&p_topview=1
Are there more than one ?

I am not trying to be obtuse. Is there a place one could go for a
simple tutorial as to how this is generally done.

Your feedback is appreciated.
Click to expand...


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Gerry:

I used the Everst utility (which worked fine).

Thye PCI / AGP Video entries were:
nVIDIA GeForce FX 5200 Video Adapter
nVIDIA GeForce FX 5200 3D Accelerator.

I assume that these are the products I reference when I go to the nVIDIA
site the links you provided take me, and follow the instructions.

Thanks for the information and for the links to the utility, nVIDIA site,
and to the instructions.

Unless I hear otherwise, I will give that a try tomarrow, and regardless I
will post the results.

Thanks Again
 
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