blue screen event caused by registry corruption.

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  • Start date Start date
G

Guest

The problem (stop due to Registry_error) arises from installing iTunes
version 5.0.1 or 6.0. I have version 5.0.0.35 installed sucesfully.
I collected a minidump and sent it to apple engineers who confirmed it was a
corrupt registry problem and not a problem with iTunes.

Windows XP Pro SP2 seems to work fine the rest of the time. I have the
latest updates.

Does anyone know of any repair? I tried some registry doctors/repair
programs but nothing has worked so far (and some just cause another blue
screen error from the same problem).

Here is the relevant text from the minidump:


--


REGISTRY_ERROR (51)
Something has gone badly wrong with the registry. If a kernel debugger
is available, get a stack trace. It can also indicate that the registry got
an I/O error while trying to read one of its files, so it can be caused by
hardware problems or filesystem corruption.
It may occur due to a failure in a refresh operation, which is used only
in by the security system, and then only when resource limits are encountered.
Arguments:
Arg1: 00000004, (reserved)
Arg2: 00000001, (reserved)
Arg3: e2786128, depends on where Windows bugchecked, may be pointer to hive
Arg4: 00040210, depends on where Windows bugchecked, may be return code of
HvCheckHive if the hive is corrupt.


Debugging Details:
------------------




CUSTOMER_CRASH_COUNT: 6


DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT


BUGCHECK_STR: 0x51


LAST_CONTROL_TRANSFER: from 8060c0ce to 8053331e


STACK_TEXT:
f28a5974 8060c0ce 00000051 00000004 00000001 nt!KeBugCheckEx+0x1b
f28a5998 8058b6aa 00000007 00040210 c41888ec nt!CmpAssignSecurityToKcb+0x3f
f28a59c0 8058b027 e1e224e0 008878e8 c41888ec nt!CmpCreateKeyControlBlock+0x1b5
f28a5ba0 805674b5 008878e8 008878e8 85bc6880 nt!CmpParseKey+0x46e
f28a5c28 8056729a 00000010 f28a5c68 00000040 nt!ObpLookupObjectName+0x119
f28a5c7c 80567bfd 00000000 867bf680 00000001 nt!ObOpenObjectByName+0xeb
f28a5d50 804de7ec 0018e22c 00020019 0086eeec nt!NtOpenKey+0x1af
f28a5d50 7c90eb94 0018e22c 00020019 0086eeec nt!KiFastCallEntry+0xf8
WARNING: Frame IP not in any known module. Following frames may be wrong.
0086ef2c 00000000 00000000 00000000 00000000 0x7c90eb94




FOLLOWUP_IP:
nt!CmpAssignSecurityToKcb+3f
8060c0ce ff33 push dword ptr [ebx]


SYMBOL_STACK_INDEX: 1


FOLLOWUP_NAME: MachineOwner


SYMBOL_NAME: nt!CmpAssignSecurityToKcb+3f


MODULE_NAME: nt


IMAGE_NAME: ntoskrnl.exe


DEBUG_FLR_IMAGE_TIMESTAMP: 42250ff9


STACK_COMMAND: kb


FAILURE_BUCKET_ID: 0x51_nt!CmpAssignSecurityToKcb+3f


BUCKET_ID: 0x51_nt!CmpAssignSecurityToKcb+3f


Followup: MachineOwner
________________________________________________________-

Thanks in advance for your help!
 
Hi

Please try the following link to Jim Eshelman's web page - left hand column
(51)

http://aumha.org/win5/kbestop.htm

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

Oli J said:
The problem (stop due to Registry_error) arises from installing iTunes
version 5.0.1 or 6.0. I have version 5.0.0.35 installed sucesfully.
I collected a minidump and sent it to apple engineers who confirmed it was
a
corrupt registry problem and not a problem with iTunes.

Windows XP Pro SP2 seems to work fine the rest of the time. I have the
latest updates.

Does anyone know of any repair? I tried some registry doctors/repair
programs but nothing has worked so far (and some just cause another blue
screen error from the same problem).

Here is the relevant text from the minidump:


--


REGISTRY_ERROR (51)
Something has gone badly wrong with the registry. If a kernel debugger
is available, get a stack trace. It can also indicate that the registry
got
an I/O error while trying to read one of its files, so it can be caused by
hardware problems or filesystem corruption.
It may occur due to a failure in a refresh operation, which is used only
in by the security system, and then only when resource limits are
encountered.
Arguments:
Arg1: 00000004, (reserved)
Arg2: 00000001, (reserved)
Arg3: e2786128, depends on where Windows bugchecked, may be pointer to
hive
Arg4: 00040210, depends on where Windows bugchecked, may be return code of
HvCheckHive if the hive is corrupt.


Debugging Details:
------------------




CUSTOMER_CRASH_COUNT: 6


DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT


BUGCHECK_STR: 0x51


LAST_CONTROL_TRANSFER: from 8060c0ce to 8053331e


STACK_TEXT:
f28a5974 8060c0ce 00000051 00000004 00000001 nt!KeBugCheckEx+0x1b
f28a5998 8058b6aa 00000007 00040210 c41888ec
nt!CmpAssignSecurityToKcb+0x3f
f28a59c0 8058b027 e1e224e0 008878e8 c41888ec
nt!CmpCreateKeyControlBlock+0x1b5
f28a5ba0 805674b5 008878e8 008878e8 85bc6880 nt!CmpParseKey+0x46e
f28a5c28 8056729a 00000010 f28a5c68 00000040 nt!ObpLookupObjectName+0x119
f28a5c7c 80567bfd 00000000 867bf680 00000001 nt!ObOpenObjectByName+0xeb
f28a5d50 804de7ec 0018e22c 00020019 0086eeec nt!NtOpenKey+0x1af
f28a5d50 7c90eb94 0018e22c 00020019 0086eeec nt!KiFastCallEntry+0xf8
WARNING: Frame IP not in any known module. Following frames may be wrong.
0086ef2c 00000000 00000000 00000000 00000000 0x7c90eb94




FOLLOWUP_IP:
nt!CmpAssignSecurityToKcb+3f
8060c0ce ff33 push dword ptr [ebx]


SYMBOL_STACK_INDEX: 1


FOLLOWUP_NAME: MachineOwner


SYMBOL_NAME: nt!CmpAssignSecurityToKcb+3f


MODULE_NAME: nt


IMAGE_NAME: ntoskrnl.exe


DEBUG_FLR_IMAGE_TIMESTAMP: 42250ff9


STACK_COMMAND: kb


FAILURE_BUCKET_ID: 0x51_nt!CmpAssignSecurityToKcb+3f


BUCKET_ID: 0x51_nt!CmpAssignSecurityToKcb+3f


Followup: MachineOwner
________________________________________________________-

Thanks in advance for your help!
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