Blue Screen error

  • Thread starter Thread starter buff999
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buff999

i just started having this problem a few days ago...I was on the
internet and the computer shut down with this blue screen error
message...it said something i think sr.sys one day, then win32k.sys the
next time it happened. It happened both times at around 11:20pm..not
sure if this is just a coincidence. I wasn't playing a game or
anything, just surfing the net. The screen says something bout
uninstalling any software or hardware, etc. Then at the bottom about a
memory dump...caan anyone help me?


buff999
 
buff999 said:
i just started having this problem a few days ago...I was on the
internet and the computer shut down with this blue screen error
message...it said something i think sr.sys one day, then win32k.sys the
next time it happened.
Click to expand...

Could you tell us the exact error message? You should find it in the
Control Panel > Administrative Tools > Event Viewer.
 
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