Windows XP Blue Screen Crash on install of ActiveSync in XP

[danwilson7]

I recently was given a friend's Pocket PC (HP rz1710) along with the cables/charger but no manual or installation CD. I proceeded to download ActiveSync from Microsoft. When I install the software though, it gets past the "copying files" part and then crashes to a blue screen with the following:


***STOP: 00x0000008E

***system32: lzx32.sys Address AD8A160A, base at AD89F000, Datestamp 45b0938d

I have tried to install the software many many times, however no amount of restarting seems to have any effect on the problem, it still crashes.

I have Windows XP Home SP2

Any ideas as to what the problem is anyone?

 

[mudfrog]

Perhaps it was a bit of a dodgy installer package.

Could try and re-download the file perhaps from another source and try installing it again.

Thats what I would try first anyway

 

[danwilson7]

I actually downloaded the package from Microsoft and have downloaded it again already... still the same problem...

 

[Ian]

lzx32.sys is part of a trojan it appears, so you'll want to sort that ASAP:

http://www.symantec.com/security_response/writeup.jsp?docid=2006-070513-1305-99&tabid=3
(your anti-virus should be able to remove it ok)

Once you've done that, there are some more steps here

http://www.bleepingcomputer.com/forums/topic77997.html

 

[DigitalDoctorTech01]

check for viruses and malware/spyware. If that doesnt fix it your memory or your hard drive could be going bad.