Blue Screen Crash Dump - Driver Conflict

  • Thread starter Thread starter Mel
  • Start date Start date
M

Mel

I have problem like I cannot fix by myself. Usually I can find help from the
internet with error codes but not on this case. Sometimes somehow will my
computer crash, file what is shown is BDFTDIF.SYS but it's not an malware,
it's related BitDefender (as it told me google). Anyway I wanted to find a
way to fix this but still nothing..
--
problem and solution center is saying:

Problem caused by Device Driver

You received this message because a device driver installed on your computer
caused Windows to stop unexpectedly. This type of error is referred to as a
"stop error." A stop error requires you to restart your computer.

More information

--------------------------------------------------------------------------------
Problem report summary

Problem type - Windows stop error (a message appears on a blue screen with
error code information)
Solution available? - No
What does this problem mean? - Windows has encountered a problem it cannot
recover from and it needs to be restarted
Cause - Unknown
Computer symptoms - A message appears on a blue screen with error code
information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take - Please continue to send problem reports
so analysts at Microsoft can study and try to correct the problem as quickly
as possible

-----------------------------

Blue Screen is telling me switch off video or bios cache or shadow.. Anyway
how can I know wich driver is causing it? Event Viewer is not telling also
nothing much.

----
WERE31D dump file:

Windows NT Version 6.0 Build: 6001 Service Pack 1
Product (0x3): Windows Vista (TM) Home Premium
Edition: HomePremium
BuildString: 6001.18000.x86fre.longhorn_rtm.080118-1840
Flavor: Multiprocessor Free
Architecture: X86
LCID: 1033
 
You can always uninstall Bit Defender if you are sure it is up to date and
still faulting the system.
 
Start>Right-click Computer>Properties>Device Manager>check to see the
Properties of your Hardware Drivers there.
 
I had a similar problem and it turned out that some memory was failing. I
ran a memory test overnight (memtest from the Knoppix CD) and found the bad
memory. I replaced the failing memory with a brand name replacement. Don't
buy cheap memory if yours turns out to be failing.
 
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