blue screen after using cleanmgr.exe

  • Thread starter Thread starter Murat
  • Start date Start date
M

Murat

Hi,

are there any known issues that
using cleanmgr.exe crashes the system
with a blue screen?

Thank you and regards
Murat
 
Hey Murat,

Did you note down the error codes and perhaps the name of a driver. You need
this information from blue screens in order for us to help you.

You can still get the error codes because they are recorded in the system
event log but unfortunately if a driver caused the problem, that is not
recorded.

Go into the system event log

start/run
eventvwr.msc

Click on system in the left hand pane.

Look down the list of events for any marked with a white cross on a red
circle and named either "Save Dump" or "System Error".

Post the error codes.

Paul
 
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