blocked mouse pointer

  • Thread starter Thread starter Questa
  • Start date Start date
Q

Questa

I am unable to move my pointer from the left side of the monitor screen to
the right without making a circular motion.Meaning, if I click something on
the right and move towards the left it goes vertical only.No problem in the
opposite direction. This happens over and over again. There seems to be a
line or wall blocking it from continuing. I have Windows XPSP2 with
Microsoft Intellipoint 5.2 (P/S).All my updates are current including
Antivirus Software. I even upgraded at Microsoft's driver website from 4.0
to 4.2. I am perplexed as to what is happening and no other symptoms of
anything wrong with my PC. All my scans done in Safe Mode,show all folders
and system restore disabled.(Spybot,Adaware,and AntiVir). I double checked
the settings.The Dell rep told me to buy a new mouse because my
warranty/service contract had expired. I don't mind doing that , but not if
I can possibly correct the problem first. This may be pertinent-when I close
Windows I get this message"Generic Host Process for Win32 has encountered a
problem and has to close". Thanking you in
Advance..............................................
 
If it is the old 'ball' type mouse, try cleaning it.. there should be a
removable panel holding the ball in place.. remove and clean the rollers
inside..
 
Yes it was the old "ball" type.I had been blowing the outside of the
trackball(novice smile). I took it apart and indeed the two little rollers
needed cleaning. Put it back together and now works like first time use.
Thanks Mike!.......felt I did not need to buy a new mouse.
 
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