Blaster Worm

  • Thread starter Thread starter Maggie
  • Start date Start date
M

Maggie

Downloaded patch for W32 Blaster Worm did not work on my
laptop which has Windows 2000 Professional. An error
message came up:

KB823980 Setup Error
Setup has detected that the version of the Service Pack
installed on your system is lower than what is necessary
to appy this hotfix. At minimum you must have Service
Pack 2 installed.

What do I do?????
 
Maggie said:
Downloaded patch for W32 Blaster Worm did not work on my
laptop which has Windows 2000 Professional. An error
message came up:

KB823980 Setup Error
Setup has detected that the version of the Service Pack
installed on your system is lower than what is necessary
to appy this hotfix. At minimum you must have Service
Pack 2 installed.

What do I do?????
Click to expand...

If possible, install Service Pack 2 or newer. But I thought that MS has
stated that Service Pack 3 was the minimum?
 
Maggie said:
Downloaded patch for W32 Blaster Worm did not work on my
laptop which has Windows 2000 Professional. An error
message came up:

KB823980 Setup Error
Setup has detected that the version of the Service Pack
installed on your system is lower than what is necessary
to appy this hotfix. At minimum you must have Service
Pack 2 installed.

What do I do?????
Click to expand...

You follow the instructions: Download & install at the very
least SP2 but preferably SP4. It's available at the Microsoft
site.
 
"Pegasus \(MVP\)" <[email protected]> replied:
You follow the instructions: Download & install at the very
least SP2 but preferably SP4. It's available at the Microsoft
site.
Click to expand...

I find myself in the same position as Maggie. Yesterday, I replaced
my hard drive. As a result, I was forced to revert to the OEM version
of Windows 2000 that came with my computer. Since then, I have tried
repeatedly to install SP4. However, as a result of svchost errors,
the installation of SP4 inevitably fails (usually about halfway
through).

Why am I experiencing svchost errors? I'm experiencing svchost errors
because I have not been able to install the patch. But I can't
install the patch until I install the service pack--which I can't
install because I have not yet been able to install the patch. And so
on, and so on.

It strikes me as crazy that Microsoft has not released a version of
the patch that would be able to patch systems that do not yet have any
of the service packs installed. Until such a patch exists, a small
but significant number of people are going to find themselves in the
same frustrating position that I am in (and that Maggie appears to be
in).

Does anyone have any suggestions? If someone is stuck with a version
of Windows 2000 that will not accept the patch, are there any safe and
effective measures that can be taken to ward off the effects of
Blaster?
 
First, as soon as you boot up go to start, run, type shutdown -a.
Do a Ctrl+Alt+delete and look for mblast process (could be something
similier, it's late).
Kill the process then install SP4.
 
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