BLANK WORD DOCUMENT AFTER COMPLETING MERGE WITH OL CONTACTS

  • Thread starter Thread starter KathyB
  • Start date Start date
K

KathyB

I have successfully been able to merge from CONTACTS in Outlook to an
existing document within WORD. Everytime I complete the merge I get 2
documents:

1. the existing document I am working with and 2. a "blank new" Word
document.

Can anyone tell me why I am getting this and more importantly, "how do I
stop this from happening? "

Thank you.
 
Not without a more complete description of what you are doing, your
versions, and what isn't happening that you think should.
 
You're doing well to only get 1 blank document. I have seen a maximum of
4476 at one client site when they merge. They are all blank.

Make sure to have Word turned off before you start the merge. That seems to
reduce the frequency of this occurring but it's common to get document 14 or
8 or whatever. If that happens, close Word, start again and cross your
fingers. I never got a resolution from Microsoft to this BTW - it has been
happening in 2000, 2002 and 2003. 2007 doesn't seem to do it - but not many
of my clients have 2007 yet so I am working from a small sample group there.

Regards

Judy Gleeson
MVP Outlook

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..
Diane Poremsky said:
I don't think you can get rid of the extra one - it happens when you choose
merge to new doc.

--
Diane Poremsky [MVP - Outlook]





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