Bob said:
my PC froze while my daughter was on the internet, Now when I open
Device Manager there is just a blank window, and I cannot find any
help in the knowledge base.
Reinstall your motherboard drivers. Never get drivers from Windows
Update. Get them from:
1. The card mftr.'s website; OR
2. The motherboard mftr.'s website if onboard video; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).
Read the installation instructions on the website where you get the
drivers.
Make sure your computer is virus and malware-free, of course:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Malke