Blank Screen

  • Thread starter Thread starter Bill
  • Start date Start date
B

Bill

Hi, I ran Norton speed disk the other day and after
restarting system came back up with blank screen. It comes
up in safe mode but not normally. I have removed video
adapter driver and reinstalled, same results. This is Dell
system with flat screen monitor which worked fine for
months. Dell will not support this as I did not purchase
from them. I spent 45 minutes on hold with microsoft this
afternoon and when I dropped phone, lost connection! Any
suggestions before I spend another 45 minutes on phone? Thanks,
Bill
 
Have you tried running a disk check on it while in safe mode.
Have you also tried booting up in "the last known good configuration".
Are you running XP and if so have you also tried a system restore while in
the safe mode?
 
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