Blank Screen

  • Thread starter Thread starter mwemdub
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mwemdub

My daughter has an Emacine with windows xp. One day she turned it on and the
screen would just show wallpaper, no icons or bars. We can bring up task
manager and I tried a few things to no avail. Does anyone have suggestions?
 
My daughter has an Emacine with windows xp. One day she turned it on and the
screen would just show wallpaper, no icons or bars. We can bring up task
manager and I tried a few things to no avail. Does anyone have
Click to expand...
suggestions?

1. See whether you can boot into Safe Mode and then
2. run System Restore. This reloads a Registry of some
earlier date (your choice. Of course the user needed to
have enabled System Restore in the first place. If your
daughter had not done so, after today's problem has
been solved, she would find it useful to save a SR point
once a month.)
 
mwemdub said:
My daughter has an Emacine with windows xp. One day she turned it on and
the screen would just show wallpaper, no icons or bars. We can bring up
task manager and I tried a few things to no avail. Does anyone have
suggestions?
Click to expand...

The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
 
My daughter has an Emacine with windows xp. One day she turned it on and the
screen would just show wallpaper, no icons or bars. We can bring up task
manager and I tried a few things to no avail. Does anyone have suggestions?
Click to expand...

Right click desktop , view , show icons . If she takes the cusor to
the bottom of the screen , does the taskbar show ?
 
Ifinally got the icons on screen but unless the icon has something to do with
the internet it won't activate, also in control panel when you double click
any icon nothing happens, I'm baffled
 
mwemdub said:
My daughter has an Emacine with windows xp. One day she turned it on and
the
screen would just show wallpaper, no icons or bars. We can bring up task
manager and I tried a few things to no avail. Does anyone have
suggestions?
Click to expand...

You say you checked balance, but did you check the speaker
volume in Sounds and audio device properties. There is a
slider for each channel. If that's okay, as others have said, all
that's left is a motherboard audio hardware problem, considering
internal and external speakers have the same missing channel.
 
Ian D said:
You say you checked balance, but did you check the speaker
volume in Sounds and audio device properties. There is a
slider for each channel. If that's okay, as others have said, all
that's left is a motherboard audio hardware problem, considering
internal and external speakers have the same missing channel.
Click to expand...
 
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