Blank Screen

  • Thread starter Thread starter Shobha
  • Start date Start date
S

Shobha

Hi
I have terminal server running on W2k box in application
mode. There are lot of applications running on the box. I
connect to this box from tsclient and get a blank screen.
Sometimes It just sits there for ever and if I get lucky I
do see the desktop after 5-10 minutes. This behaviour is
happening on couple of W2k servers.
All the application are in-house application built to run
on Terminal server.

Any help is appreciated.
Thanks
Shobha
 
Does this happen on all user accounts?

Does this happen from all client computers?

Have you tried adjusting the MTU size on your network card
(s)?

-M
 
I don't see how enabling keep alives will solve this
problem...

Anyways, does this problem occur right after they logon?
If so, have you tried giving a test account a new profile
to see if the same problem occurs?

If it occurs right on connect _before_ you get the logon
screen, then you might want to adjust the mtu size. The
problem may be that pakcets are being dropped.

support.microsoft.com/default.aspx?scid=kb;en-us;q314825

-M
 
Matthew,

The keep alives certainly couldn't hurt. I often see symptoms similar to
what Shobha is describing as a result of disconnects leaving multiple
sessions open. Enough open sessions and the performance of the box as a
whole will suffer. Anyway, it's a simple adjustment and can certainly be
done in conjunction with the MTU change.

Sincerely,

--
Colin M. McGroarty
MCP+I, MCSE, NT-CIP

(e-mail address removed)
www.McGroarty.org
 
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