blank pull down menu

  • Thread starter Thread starter stevej
  • Start date Start date
S

stevej

Hi,

When I go to Microsoft.com and use the knowledge base, the pull down
menu (and all the others) are blank. For example, if I want to choose a
"Microsoft Product" and I click on the down arrow, there are no products
displayed.

Any suggestions?

Thanks
Steve
 
Hi,

Thanks for the response but after trying your suggestion I didn't find
an answer. Do you or others have another suggestion?

Steve
 
Disable any popup stopper or firewall see if it helps.

Check your Java settings.
Java Software Installed.
http://www.java.com/en/download/installed.jsp

Then check your script engine. You may need to update.
Microsoft's Scripting download
Get the latest. Two download versions are available for Windows Script 5.6.
The first version requires Windows 2000, XP; the second version requires
Microsoft Windows 98, Millenium Edition (Me), or NT 4.0. Choose the download
appropriate for your operating system.
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

Windows Update personnel will be monitoring the
news://msnews.microsoft.com/microsoft.public.windowsupdate
newsgroup for issues.
 
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