Blank preview Window (everending loading)

  • Thread starter Thread starter IAV
  • Start date Start date
I

IAV

Hi to everyone.

As in sunject, happens so. If I select a mail, the preview windows is white
and the mouse cursor indicates a neverending loading state.

No new software, only official Windows Updates.

Any idea ?


Thanx a lot.


G.
 
Which antivirus are you running? Some of them cause problems with
Windows Mail over time.
 
Hy Gary.

Tryed the anti-malware, but no issues found. I USE Kaspersky KAV 2009.


Thank you anyway.



Gef.
 
Can you explain what you mean by "tried the anti-malware"?
I didn't say anything about anti-malware.

As I see it, you have two options.
a) Make sure Kaspersky is not configured to scan emails. If the problem
continues, do a trial uninstall of Kaspersky, reboot, then try Windows Mail.

b) If no improvement, reinstall Kaspersky, then upgrade to Windows
Live Mail: http://download.live.com/wlmail
 
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