blank page

  • Thread starter Thread starter JB
  • Start date Start date
J

JB

Hi.
I occasionaly get (usually with the same sites) a blank white page with
'Done' on the status bar or some of the contents showing but with 'error on
this page' on the status bar.
Is this something I can fix or is it the other end?
Thanks
 
JB said:
Hi.
I occasionaly get (usually with the same sites) a blank white page with 'Done' on the status bar or some of the contents showing
but with 'error on this page' on the status bar.
Is this something I can fix or is it the other end?
Thanks
Click to expand...


Could be either. Post a sample link which you are having trouble with.


---
 
JB said:
Thanks
example is : www.littlewoods-online.com
J
Click to expand...


FWIW that looks fine to me. However, I am using IE7b2p
so it may be best to wait for someone else who is using the same
version of IE as yours.

BTW there is a little bit of scripting on that site and it appears
not that important to the rendering of the page, so what you
could try is changing your Security settings to prompt for or disallow
Active scripting. Then refresh the page to see if it renders any
better without scripting.


Good luck

Robert
---

 
Response at bottom.

JB said:
Thanks
example is : www.littlewoods-online.com
J
Click to expand...


FWIW that looks fine to me. However, I am using IE7b2p
so it may be best to wait for someone else who is using the same
version of IE as yours.

BTW there is a little bit of scripting on that site and it appears
not that important to the rendering of the page, so what you
could try is changing your Security settings to prompt for or disallow
Active scripting. Then refresh the page to see if it renders any
better without scripting.


Good luck

Robert
---


Using win2k and IE6 with all updates
no problem displaying the page.
Might check your popup blocker if you have one.
I occasionally get a page that does the "blank - done' thing
and I get it ok by disabling popup blocker.

--
---------------------------------------------------------------
Will Renkel
Wheaton, Ill.
REGISTERD Linux User: 300583

---------------------------------------------------------------
Click to expand...
 
Hello JB,

Thank you for posting.

From your post, my understanding on this issue is: You can not access
"www.littlewoods-online.com" normally. You want to know how to resolve
this. If I'm off base, please feel free to let me know.

I can successfully open the home page of "www.littlewoods-online.com", so
there might be something wrong with your IE. Please follow the steps below
to reset IE:

1. Delete the cookies

1) Click Start, click Search and click For Files or Folders
2) Type "Cookies" (without the quotation marks) and click Search Now
3) Delete files in the cookie directory

2. Delete all the temporary files

1) Open Internet Explorer
2) Click Tools, click Internet Options and click Delete Files button in the
General tab

3. Delete the downloaded objects

1) Open Internet Explorer
2) Click Tools, click Internet Options and click settings button in the
General tab.
3) Press View Objects.
4) Remove all the Objects there.

4. Remove the Plug-Ins in Internet Explorer

1) Close all the Internet Explorer windows.
2) Open a Windows Explorer window by right Click My Computer and choose
Explore.
3) Locate the following folder:
C:\Program Files\Internet Explorer\PLUGINS
4) Remove all the files in this folder.

5. Delete SoftwareDistribution folder

1) Stop Automatic Updates service.
a. Click Start, click Run, type services.msc.
b. In the right pane, stop the Automatic Updates service.
2) Delete C:\Windows\SoftwareDistribution folder.
3) Test the issue again.

6. Reset all settings of Internet Explorer

1) Under the General tab, click Clear history button.
2) Under the Security tab, click Default Level button.
3) Under the Content tab. Under Content Advisor the button default is
"Enable..."
Click on "Clear SSL" under Certificates, and click on "OK."
4) Under "Local Area Network (LAN) settings" click on the "LAN Settings..."
button - remove all checkmarks and settings unless actually required to use
a proxy and close the window
5) Under the Programs tab, click Reset Web Settings.
6) Under the Advanced tab, click Restore Defaults button.
Under Browsing put a checkmark into or remove the checkmark from "Enable
third-party browser extensions (requires restart)".
7) Click on "Apply", then "OK"
8) Close Internet Explorer and restart the computer.

7. Disable all third party Add-ons

1) Open Internet Explorer.
2) Click Tools to select Manage Add-ons.
3) Disable all third party Add-ons.

Please let me know the result. I am looking forward to your reply.

Sincerely,
Kenxl Zou
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
 
Thanks I'll try that

Kenxl Zou (MSFT) said:
Hello JB,

Thank you for posting.

From your post, my understanding on this issue is: You can not access
"www.littlewoods-online.com" normally. You want to know how to resolve
this. If I'm off base, please feel free to let me know.

I can successfully open the home page of "www.littlewoods-online.com", so
there might be something wrong with your IE. Please follow the steps below
to reset IE:

1. Delete the cookies

1) Click Start, click Search and click For Files or Folders
2) Type "Cookies" (without the quotation marks) and click Search Now
3) Delete files in the cookie directory

2. Delete all the temporary files

1) Open Internet Explorer
2) Click Tools, click Internet Options and click Delete Files button in
the
General tab

3. Delete the downloaded objects

1) Open Internet Explorer
2) Click Tools, click Internet Options and click settings button in the
General tab.
3) Press View Objects.
4) Remove all the Objects there.

4. Remove the Plug-Ins in Internet Explorer

1) Close all the Internet Explorer windows.
2) Open a Windows Explorer window by right Click My Computer and choose
Explore.
3) Locate the following folder:
C:\Program Files\Internet Explorer\PLUGINS
4) Remove all the files in this folder.

5. Delete SoftwareDistribution folder

1) Stop Automatic Updates service.
a. Click Start, click Run, type services.msc.
b. In the right pane, stop the Automatic Updates service.
2) Delete C:\Windows\SoftwareDistribution folder.
3) Test the issue again.

6. Reset all settings of Internet Explorer

1) Under the General tab, click Clear history button.
2) Under the Security tab, click Default Level button.
3) Under the Content tab. Under Content Advisor the button default is
"Enable..."
Click on "Clear SSL" under Certificates, and click on "OK."
4) Under "Local Area Network (LAN) settings" click on the "LAN
Settings..."
button - remove all checkmarks and settings unless actually required to
use
a proxy and close the window
5) Under the Programs tab, click Reset Web Settings.
6) Under the Advanced tab, click Restore Defaults button.
Under Browsing put a checkmark into or remove the checkmark from "Enable
third-party browser extensions (requires restart)".
7) Click on "Apply", then "OK"
8) Close Internet Explorer and restart the computer.

7. Disable all third party Add-ons

1) Open Internet Explorer.
2) Click Tools to select Manage Add-ons.
3) Disable all third party Add-ons.

Please let me know the result. I am looking forward to your reply.

Sincerely,
Kenxl Zou
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no
rights.
Click to expand...
 
Hi JB:

How are things going? Is there anything I can do for you regarding the
current status of the issue? Please let me know if you need further
assistance and I will work closely with you.

Have a great day!

Sincerely,
Kenxl Zou
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
 
Hi. Thanks Kenxl Zou.
Well I've followed the advice but still have the same problem. It turns out
that it doesn't remaim blank but eventually after a minute or more starts to
load and can take another minute to load.
It looks like that littlewoods link is the only one right now that it's
happening with.
Saving me money though as I loose the will to shop by the time each page
loads!
J
 
Hello JB,

Since resetting IE did not work for your issue, we may try to repair and
reinstall IE following the steps below:

1. Run the Windows File Protection program to repair the Windows
installation.

Note: This step may require the Windows XP or Windows XP Service Pack 1
installation CD. Make sure that the customer has the CD or the original
equipment manufacturer's (OEM) recovery disk before the customer follows
these steps.

a. Log on to your computer by using an administrator account.
b. Run the System File Checker tool to scan the protected files on your
computer. Click Start, click Run, type sfc /scannow , and then click OK.

2. Modify the Registry.

Warning: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.

a. Log on to your computer by using an administrator account.
b. Click Start, click Run, type regedit , and then click OK.
c. For the following registry keys, right-click the IsInstalled value in
the right pane of the Registry Editor window, click Modify, change the
Value data to 0 , and then click OK.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}


3. Install Microsoft Internet Explorer 6 Service Pack 1. To install
Internet Explorer 6 SP1, visit
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.mspx
, click Internet Explorer 6 Service Pack 1 under Download, and then click
Download.

4. Install Internet Explorer updates. To install updates, visit
http://windowsupdate.microsoft.com , and then click Scan for updates.

I am looking forward to your reply.

Sincerely,
Kenxl Zou
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
From: "JB" <[email protected]>
References: <[email protected]>
Click to expand...
<[email protected]>
 
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