Blank Browser Windows

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Guest

While using IE6 on my XP SP2 machine if I attempted to go to a link from the
active window a browse window is displayed however is always blank.

I have run virus detection, spybot search and have not found a virus. I
have applied all updates as of late yesterday. This started happening after
the installation of SP2.

I have tried turning POP-UP blocker off as well as adding the address to the
acceptable list without any success.

Any ideas or suggestions are greatly appreciated.
 
Hi jltn :-)

Try the following and see if it helps:

Blank Pages:

Go to Start|Run and enter "regsvr32 /i urlmon.dll" (without the
quotes). After you get a Success message, re-boot. If that doesn't work,
then check out the following article and do the additional steps outlined
there:

You Cannot Open New Internet Explorer Window or Nothing Happens After You
Click a Link
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679

BUG: Microsoft Internet Explorer Displays a Blank Page While It Uses an HTTP
1.0 Request in a WinInet Application
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q816405

HTML pages only partly appear, HTML pages do not appear or network stops
responding
http://support.microsoft.com/?kbid=823386

Internet Explorer Displays a Blank Page and May Appear to Stop Responding on
Windows 2000
http://support.microsoft.com/?kbid=832624

or................

Go to "Start" -> "Run" -> and register the following dll's by using
regsvr32 command. Try teh first 2, then see if it resolves the problem. If
not then register the rest of the .dll's:

regsvr32 urlmon.dll?
regsvr32 actxprxy.dll

regsvr32 scrrun.dll?
regsvr32 msxml.dll?
regsvr32 mshtml.dll?
regsvr32 shdocvw.dll?
regsvr32 browseui.dll
regsvr32 msjava.dll?

or................

Blank Pages - Windows
http://inetexplorer.mvps.org/answers2.htm#blank_windows

or.....................

You get a blank page:

1. Click Start, and then click Run.

2. In the Open box, type:

regsvr32 urlmon.dll

3. Click OK, and then click OK again when you receive the following message:

DllRegisterServer in urlmon.dll succeeded.

4. If that doesn't fix it, see this article:
http://www.mvps.org/inetexplorer/answers.htm#new_window

5. If you are using WinXP try this:
http://www.mvps.org/sramesh2k/reg/IE_Default_Browser.reg

You can also try this:

Go to Start/run, and type SFC (msconfig for WinXP).
Choose 'Extract One File From Installation Disk' ("Expand File" for WinXP).
Type oleaut32.dll, not worrying about its location. Then, click Start.

Next to 'Restore From', type in or browse for the file's location, which is
probably in the Win98 (i386 for WinXP) folder of your installation CD-ROM
(typically D:\Win98), or in your Windows\Options\Cabs (Windows\i386 for
WinXP) folder, as the case may be.

Then, next to 'Save File In', enter C:\Windows\System (C:\Windows\System32
for WinXP), and click OK. System File Checker (or msconfig) looks for the
file, saves it as you requested, and then tells you that 'the file has been
successfully extracted'.

You may need to reboot.

or............................

Resetting security level to default "medium" resolved issue

Go to Start|Run and enter "regsvr32 /i urlmon.dll" (without the
quotes). After you get a Success message, re-boot. If that doesn't work,
then check out the following article and do the additional steps outlined
there:

You Cannot Open New Internet Explorer Window or Nothing Happens After You
Click a Link
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan :)
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that's why they're so contagious.

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Hi Jan Il,
Thanks for all the good information, unfortunately it didn't resolve the
problem.
I registered all the dlls listed and two additional ones listed in the
microsoft support article. I have check the registry settings as suggested
by the article, I have run msconfig and for the oleaut32.dll, my security
level is set to low, I have rebooted several times. I have not found the
MVPS article and I have not reinstalled IE as suggested by the microsoft
support article.

I did not receive any errors during the execution of the registering of dlls
or the msconfig.

Any other ideas or thoughts of forums to search.

Thanks again for your help.
 
Hi,
Try this, only useful with XP SP2.
Start> Run> type in or copy and paste

"C:\Program Files\Internet Explorer\iexplore.exe" /rereg

(Assuming that's the path to iexplore.exe on your machine.)
[Enter] or OK

Or, someone posted that this helped with a similar problem. Internet
Options> Security> Internet Zone> Custom, "Allow META REFRESH"> Enable

Hope this helps,
Don
 
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