Well we didn't hear from you on how you got ON last post Robert?.
Some families have more than one. In this case there are 3 computers.
I don't what to say but can you tell us in either Mode's are you able to
get to the Desktop?.
Not able to get to Desktop
Enter password
Receive Windows Logo
Black Screen with only white arrow
What Happen if you Tap F8 and select Last Good Known configuration from the
Boot Menu and see if you can log on and Do these steps:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Have…same response
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
= Double click "My Computer" and then right click your Primary partition and
select Properties.
On the properties click Tools Tab then click on Check Disk, a pop-up will
come up please check both boxes and click [OK] then [YES] for the next pop-up
and Reboot your machine for the System File Checker (SFC) to repair damaged
system files/folders.
Or you can Restore to an earlier Date (I know it may be infected, but it
better to work with infected R Point than Nothing!) and we can work from
there.
Unable to enter Command
Please can you tell us the name of the Virus?.
When I can access computer. Right now it is in Quarantine
HTH.
nass
