Hi Jobert,
There's not much support information at the official BM website, For
technical support for issued products e-mail: (e-mail address removed)
however...
Updating video card drivers can solve most gaming issues. Here's some
rules of thumb though to always keep in mind. Shut DL accelerators, fire-
walls and antivirus programs off while downloading or installing drivers and
updates. Also check the game's website (or Fileplanet.com) for patches.
Before you update your drivers, I recommend that you install DirectX 9.0b*:
http://download.microsoft.com/download/c/9/c/c9c8a1d4-7690-4c98-baf3-0c67e7f3751f/dx90b_redist.exe
I recommend you also look over the ATI article about their latest driver:
http://www2.ati.com/drivers/catalyst_39_release_notes.html#165629
and fixes:
http://www2.ati.com/drivers/catalyst_39_release_notes.html#165432
2. Download the Catalyst 3.7 driver for ATI Radeon or All in Wonder Card:
XP/2000:
http://www2.ati.com/drivers/wxp-w2k-7-95-031028m-011774c.exe
Win 98/Me:
http://www2.ati.com/drivers/wme-7-95-031028m-011774c.exe
3. Save the .exe driver in My Documents\My Drivers\ATI39
4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.
5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.
6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.
7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.
8. If Windows prompts you to install the adapter, click "Cancel".
9. Double click the ATI driver we saved to My Documents\
Drivers\Geforce folder in step 3 to install.it. If it complains about
Windows Logo Certification just click "Continue". This is normal.
10. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 1024x768 Screen Resolution.
TROUBLESHOOTING:
Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website:
http://www3.sympatico.ca/nibblesnbits/Video.html#v11
Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at:
http://NibblesNbitsVideo.tk
Perhaps the old Nvidia drivers did not completely uninstall. If that's the
case, use this utility to completely uninstall the drivers and go to step 7:
http://content.guru3d.com/index.php?page=detonatorrip&menu=0
The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:
BETA Drivers:
http://download.guru3d.com/
OMEGA Drivers:
http://www.omegacorner.com/
There you have it, if you have any questions feel free to post them!
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
i have bought a new game called BLACK MIRROR i played it
for 2 days and when when i finally finished chapter 1 and
ready to proceed to chapter 2 the game crashes to desktop
PLEASE HELP ME I DONT WANNA WASTE MONEY ANYMORE AND
BESIDES THIS IS A GOOD GAME
this the requirements
Windows 98/ME/2000/XP
Pentium® III 400 MHz (Or Equivalent)
64 MB RAM
8MB DirectX® 7.1 Compatible Video Card
Keyboard and Mouse
i have:
pentium 4 1.6 gigz
256 MB RAM
ATI RADEON 64 MB (suPPORTS DUAL MONITOR) (CHIP TYPE IS
RV100 (QY)
DIRECT X VERSION IS 8.1
