BitLocker & boot issue - Big trouble

  • Thread starter Thread starter Bryan W.
  • Start date Start date
B

Bryan W.

I encrypted my hard drive with Bitlocker, since I am unnecessarily paranoid
about my information. However, this has now caused a problem, since updating
my HP QuickPlay buttons (buttons that allow you to boot right to a media
player rather than windows), has caused the laptop to no longer boot, giving
me a "Cannot Read disk. Press ctrl+alt+del" message after displaying the HP
logo screen. I believe that the fact that quickplay boots outside of the OS
has something to do with this, and is hampered by the encrypted drive.
When I insert my Vista Ultimate x64 disc and head into the repair menu, i am
able to see the drive with the command prompt (performing a "list volume" in
diskpart shows the drive as healthy). However, when i attempt to change
directory to the c:\ volume, it tells me that the drive is locked with
bitlocker and cannot be accessed. What I need to know now is how I can
decrypt the files in the drive or find some way to get my laptop to boot.
Thanks in advance.
 
To correct my original post, the error I receive on boot is "A disk read
error has occurred. Press ctrl+alt+del to restart"
 
Bryan W. said:
I encrypted my hard drive with Bitlocker, since I am unnecessarily paranoid
about my information. However, this has now caused a problem, since
updating
my HP QuickPlay buttons (buttons that allow you to boot right to a media
player rather than windows), has caused the laptop to no longer boot,
giving
me a "Cannot Read disk. Press ctrl+alt+del" message after displaying the
HP
logo screen. I believe that the fact that quickplay boots outside of the
OS
has something to do with this, and is hampered by the encrypted drive.
When I insert my Vista Ultimate x64 disc and head into the repair menu, i
am
able to see the drive with the command prompt (performing a "list volume"
in
diskpart shows the drive as healthy). However, when i attempt to change
directory to the c:\ volume, it tells me that the drive is locked with
bitlocker and cannot be accessed. What I need to know now is how I can
decrypt the files in the drive or find some way to get my laptop to boot.
Click to expand...
Since HP created this so-called feature you should ask for help from them.
http://hp.com or call the number in your manuals .
 
Back
Top