BitDefender 8 Free Edition.

  • Thread starter Thread starter Kayman
  • Start date Start date
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Kayman

I wish to pass on a very pleasant experience concerning communicating with
technical support staff of BitDefender ( (e-mail address removed) ).

A routine scan with BitDefender 8 Free Edition revealed an infection
"Trojan.Inor.Q", the scanning engine however was unable to remove this
virus.
Subsequent scannings with updated A-Squared v6, AVG v7.0. M/S AntiSpyware ,
Ad-Aware SE v1.06r1 , Edwido Security Suite v3.5, Norton AV 2003, Spybot
S&D v1.4, Spyware Doctor v3.2, McAfee v4.40 , Sophos AV v3.98.0 and Trend
Micro Sysclean Package 3.9 did not indicate of any problems.

I communicated this problem to a newsgroup and to (e-mail address removed) .
A BitDefender Technical Support Engineer (Andrei Dudea) responded in less
than 24hrs advising precise & corrective steps to be taken to remove this
virus from my computer. The removal proceedure worked, subsequent scanning
confirmed this.

Naturally, I was extremely pleased as not too many Freeware applications are
supported in such a prompt and efficient manner (if at all).

I also wish to take this opportunity to thank David Lipman for recommending
subscribing to newsgroups and Art of http://home.epix.net/~artnpeg
mentioning BitDefender 8 Free Edition in one of his earlier posts.
 
No it doesn't, it's an 'on-demand' scanning utility. The way I understand is
that e-mail scanning has no beneficial use anyway and it is recommended to
disable this function in your AV application.
 
Kayman - 13.10.2005 14:41 :
No it doesn't, it's an 'on-demand' scanning utility. The way I understand is
that e-mail scanning has no beneficial use anyway and it is recommended to
disable this function in your AV application.
Click to expand...

I also recommended BitDefender. The free Version "only" scans on-demand.
But my version Professional Plus 9 (payware) even works on-access, has a
firewall and an email-feature - if wanted. Dataupdates and service is
perfect.
 
Kayman said:
No it doesn't, it's an 'on-demand' scanning utility. The way I understand is
that e-mail scanning has no beneficial use anyway and it is recommended to
disable this function in your AV application.
Click to expand...

Do either or both AVG and Avast! scan email as it arrives?

Lou
 
Lou - 13.10.2005 18:55 :
Do either or both AVG and Avast! scan email as it arrives?
Click to expand...

if I understand your question: Yes, BD Professional Plus "scan email as
it arrives" if you enable this feature in the settings. I dont know if
the free version does. Look a the BD site.
 
Kayman said:
No it doesn't, it's an 'on-demand' scanning utility. The way I understand is
that e-mail scanning has no beneficial use anyway and it is recommended to
disable this function in your AV application.
Click to expand...

That feature is redundant (which isn't always a bad thing btw) if you
have on-access AV capable of detecting the malware in question before it
executes. If some malware is exploit based and targeting your vulnerable
e-mail client, then there is some value in intercepting it before it
reaches that client software. E-mail scanning shouldn't be dismissed
out-of-hand just because it is usually redundant.
 
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