N
NJITGS
Greetings All-
In the past I have always been able to rely on the Ms Newsgroup forums to
obtion successful solutions to computer issues, I hope this remains.
Recently I had to clear the CMOS for my computers motherboard with the
jumper pins and unfortunately incorrectly replaced the jumper pins afterward
resulting in the BIOS being locked and not loading the second (System) block
of the BIOS program. It will only load the optical drive and the hardrive
and stops at that without starting the display or the keyboard. Now I'm left
with a computer that I can do absolutely nothing with.
According to the HP web page for my particular model computer there is no
BIOS utility or upgrade that I could use to unlock or restore it. Contacting
HP's Consumer Affairs about this they refuse to furnish me with the necessary
drivers for flashing the BIOS, telling me that they do not provide utilities
for flashing the BIOS and that I would have to take it in for repair to have
this done. With my first Compaq Deskpro computer I was able to go to it's
Campaq web page for it and download a utility that would enable me to create
a BIOS flash disk in case of such and event like this and it would enable me
the capability to modify, update or restore the BIOS. So I know that this is
possible, the trouble is I don't know where to locate the utility for doing
so.
Additionally, I have directly contacted the manufacturer of the BIOS program
and alll they could tell me is that they only create the source code for the
BIOS and that the manufacturer of the computer customizes it according to
thier speicifications and that I would need to contact the manufacturer of
the Computer. And that's when I phoned HP's Executive Consumer Affairs in
Palo Alto, Ca only to be given the same answer that they do not provide such
a utility.
Among the measures I have taken to resolve this:
Reset the CMOS with the correct jumper pin setting, both with and without
the CR2025 battery.
Left the Jumper pin off as directed from motherboards web page for clearing
the CMOS.
Removed the CR2025 battery overnight.
Reseated the RAM Chips.
Restarted the computer without the hard drive plugged in hopeing to trigger
the BIOS to request it.
Could anyone please help?
A link to the BIOS utility download with complete instruction would be
fantastic...
Computer Information:
Compaq Presario
Model: SR1950NX
Motherboard: Nagami2 GL8e Rev. 2.0 (HP Part # 5188-5067)
BIOS: Phoenix Award BIOS Version 3.11, Core Version 6.0
In the past I have always been able to rely on the Ms Newsgroup forums to
obtion successful solutions to computer issues, I hope this remains.
Recently I had to clear the CMOS for my computers motherboard with the
jumper pins and unfortunately incorrectly replaced the jumper pins afterward
resulting in the BIOS being locked and not loading the second (System) block
of the BIOS program. It will only load the optical drive and the hardrive
and stops at that without starting the display or the keyboard. Now I'm left
with a computer that I can do absolutely nothing with.
According to the HP web page for my particular model computer there is no
BIOS utility or upgrade that I could use to unlock or restore it. Contacting
HP's Consumer Affairs about this they refuse to furnish me with the necessary
drivers for flashing the BIOS, telling me that they do not provide utilities
for flashing the BIOS and that I would have to take it in for repair to have
this done. With my first Compaq Deskpro computer I was able to go to it's
Campaq web page for it and download a utility that would enable me to create
a BIOS flash disk in case of such and event like this and it would enable me
the capability to modify, update or restore the BIOS. So I know that this is
possible, the trouble is I don't know where to locate the utility for doing
so.
Additionally, I have directly contacted the manufacturer of the BIOS program
and alll they could tell me is that they only create the source code for the
BIOS and that the manufacturer of the computer customizes it according to
thier speicifications and that I would need to contact the manufacturer of
the Computer. And that's when I phoned HP's Executive Consumer Affairs in
Palo Alto, Ca only to be given the same answer that they do not provide such
a utility.
Among the measures I have taken to resolve this:
Reset the CMOS with the correct jumper pin setting, both with and without
the CR2025 battery.
Left the Jumper pin off as directed from motherboards web page for clearing
the CMOS.
Removed the CR2025 battery overnight.
Reseated the RAM Chips.
Restarted the computer without the hard drive plugged in hopeing to trigger
the BIOS to request it.
Could anyone please help?
A link to the BIOS utility download with complete instruction would be
fantastic...
Computer Information:
Compaq Presario
Model: SR1950NX
Motherboard: Nagami2 GL8e Rev. 2.0 (HP Part # 5188-5067)
BIOS: Phoenix Award BIOS Version 3.11, Core Version 6.0