Big Problem

  • Thread starter Thread starter Jacob
  • Start date Start date
J

Jacob

My brother has a Dell Inspiron 8200 with XP Pro on it.
Today the tech guy was changing the network password and
logged off the computer. The problem is that my brother
doesn't remember ever having to logon using a password of
a user name. So now his computer is locked and all he can
get to is the logon screen and nothing past that. Does
anyone know what can be done to fix this?
 
-----Original Message-----
My brother has a Dell Inspiron 8200 with XP Pro on it.
Today the tech guy was changing the network password and
logged off the computer. The problem is that my brother
doesn't remember ever having to logon using a password of
a user name. So now his computer is locked and all he can
get to is the logon screen and nothing past that. Does
anyone know what can be done to fix this?
.
I have the same BIG PROBLEM. Did you find the solution?
Click to expand...
 
We can try treating this as a lost password but if this doesn't work, you
will have to take it back to the tech and have that person resolve the issue
he created:

If you have XP Pro on your computer, at the log in screen type
ctrl-alt-delete
twice. In the user account type administrator, leave the password blank and
press enter. You likely didn't create a password for this hidden account
during setup and if the computer was purchased with XP pre-installed it
doesn't likely have one either,

If you have Home, boot into Safe Mode (F8 after the post test and before
Windows starts. Once Windows starts loading, you've missed it and will have
to try again). You'll have an option to log on as Administrator. Again,
the same procedure, you'll be asked to log in to get into safe mode, type
administrator, leave the password blank and press enter.

This will get you in. Then go to Control Panel, user accounts, select the
specific user and select change password. Once you've changed the password
it would be advisable to create a Password Reset Disk by clicking "Prevent a
Forgotten Password" link in the left pane.
 
We can try treating this as a lost password but if this doesn't work, you
will have to take it back to the tech and have that person resolve the issue
he created:

If you have XP Pro on your computer, at the log in screen type
ctrl-alt-delete
twice. In the user account type administrator, leave the password blank and
press enter. You likely didn't create a password for this hidden account
during setup and if the computer was purchased with XP pre-installed it
doesn't likely have one either,

If you have Home, boot into Safe Mode (F8 after the post test and before
Windows starts. Once Windows starts loading, you've missed it and will have
to try again). You'll have an option to log on as Administrator. Again,
the same procedure, you'll be asked to log in to get into safe mode, type
administrator, leave the password blank and press enter.

This will get you in. Then go to Control Panel, user accounts, select the
specific user and select change password. Once you've changed the password
it would be advisable to create a Password Reset Disk by clicking "Prevent a
Forgotten Password" link in the left pane.
 
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