beta spy ware problem

  • Thread starter Thread starter pat mac
  • Start date Start date
P

pat mac

down loaded beta spy ware and ran scan deleted "high
risk" spy ware only ignored "low risk" spy ware. apon
deleating High Risk spy ware lost interned connection
unable to obtain and IP address net drivers corrupted or
gone.( fire wall stated). ran a system restore to eariler
date (4/13) system restore suss. now how do I seek, find
and remove what caused the occurance. Did received a
common client error report from microsoft but with out on
line connection was unable to send error report
 
Hi Pat:

First: Open Internet Explorer, click File and ensure
that Work Offline is not checked.
For no Internet connection, if using XPSP2: at the
command prompt, type: netsh winsock reset <enter> and
reboot. See this MS article for additional info and
other OS versions.

http://support.microsoft.com/kb/892350

Hope this helps,

RobbieA
 
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