BCM - each contact showing all emails

  • Thread starter Thread starter Guest
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G

Guest

I have Microsoft Outlook 2003 - the business contacts are showing all my
emails instead of just the history that should be there for that contact.
Have clear the cache any other ideas. Thanks
Rhonda.
 
Hi Rhonda

With regard to all the emails showing up in the contact history here are the
following steps that you can try try following steps and see whether it
resolve the issue.Open outlook go to help > about microsoft Outlook >
disabled items > and check if Business Contact Manger listed and in case
you do enable the same.Also check the following link which provides
additional steps
http://support.microsoft.com/default.aspx?scid=kb;en-us;839685. You could
also search for the file Outlook.box and rename it to Outlook.old.In case
you dont find the file the default location for the same is C:\Documents and
Settings\<user profile>\Application data\Forms.
Hope this helps.

Regards

Raul Thomas
 
Rk said:
I have Microsoft Outlook 2003 - the business contacts are showing all my
emails instead of just the history that should be there for that contact.
Have clear the cache any other ideas. Thanks
Rhonda.
Click to expand...

Thankyou very much. It is all so easy when you know how.

Rhonda.
 
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