BCM does not show up

  • Thread starter Thread starter ashkaan57
  • Start date Start date
A

ashkaan57

Hi,
I have Office 2003 and today I installed BCM. But when I open Outlook,
I don't see BCM.
I went to the BCM installation folder and ran "EnableBCM.exe" but it
tells me BCM is
already enabled. I tried "Detec and repair" option, no change.
Reinstalled BCM, still no change.
Can someone please tell me what is happening?

TIA.
 
Hi

Do you see Business Tools or the Folder list for BCM,Can you check under
help for outlook > disabled items.Also go to file > datafile managment and
see if BCM is listed else add the same

With Regards

Raul Thomas
 
Thanks Raul,
I checked and:
- there was no Business Tools or folder list for BCM
- Nothing listed on disabled items
- I checked data file management and added BCM. The BCM folder appeared
but when I clicked on it it said it was unable to expand the folder.
- I restarted Outlook and it poped an error message saying that the
databse was removed from the profile because the version of BCM does
not support Exchange server, whgich is what I am using.
Is there a setting I should select when installing BCM?
 
Hi Raul,
Thanks a lot for the inof. I downloaded and installed the update and it
is working fine.
 
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