BCM contacts not displaying differently than regular contacts!?

  • Thread starter Thread starter UriSchneider
  • Start date Start date
U

UriSchneider

I have used the program on 2003 and now I am running 2007. It had
been running fine, with special BCM contact features (i.e. contact
history). But for some unknown reason, it is not running properly
now... any tips to adjust the BCM contacts to display properly?

Uri
 
I have used the program on 2003 and now I am running 2007. It had
been running fine, with special BCM contact features (i.e. contact
history). But for some unknown reason, it is not running properly
now... any tips to adjust the BCM contacts to display properly?

Uri
Click to expand...

Are you getting any error messages?

Note that in 2007 the contact history was moved to its own tab
(history) on the contact form.
 
Are you getting any error messages?

Note that in 2007 the contact history was moved to its own tab
(history) on the contact form.
Click to expand...


no. the items are visible and functional, but the BCM contacts
resemble the regualr contacts, without the special tabs and other
features that I had working with BCM 2007! mmm?

(possibly, the problem began when I upgraded RAM from 2x256 to 2x1gb
on my dell inspiron 700m)

thoughts?

uri
 
Are you getting any error messages?

Note that in 2007 the contact history was moved to its own tab
(history) on the contact form.
Click to expand...


no. the items are visible and functional, but the BCM contacts
resemble the regualr contacts, without the special tabs and other
features that I had working with BCM 2007! mmm?

(possibly, the problem began when I upgraded RAM from 2x256 to 2x1gb
on my dell inspiron 700m)

thoughts?

uri
 
no. the items are visible and functional, but the BCM contacts
resemble the regualr contacts, without the special tabs and other
features that I had working with BCM 2007! mmm?

(possibly, the problem began when I upgraded RAM from 2x256 to 2x1gb
on my dell inspiron 700m)

thoughts?

uri
Click to expand...

If you can see the BCM folders in the left pane, but not the rest of
BCM in Outlook, the problem is usually that the Outlook profile has
BCM in the profile is loading the BCM data store, but is not loading
the BCM Add-in, which has the forms, menus and dialogs.

You might check to see if Outlook has disabled the BCM add-in.

In the Registry, check HKLM\SOFTWARE\Microsoft\Office\Outlook\Addins
and make sure the entry for BCM has LoadBehavior set to 3.
 
I ran into this recently Uri, and clearing the forms cache cleared up the
problem. Search this discussion group for "clear cache" and you should see
the procedure.

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
(e-mail address removed)
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104
www.pinpointtools.com
 
I ran into this recentlyUri, and clearing the forms cache cleared up the
problem. Search this discussion group for "clear cache" and you should see
the procedure.

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
(e-mail address removed)
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104www.pinpointtools.com
Click to expand...


Neither of these ideas worked so far... any others...?

uri
 
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