BCM 2007 Export/Import not retain full history

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a BCM account that has history going back 1 month including emails and
business notes.
I export to a BCM file using all the default settings (Full history etc).
Then I connect to a new empty db and import from the BCM file using the
default settings. When I look at the the Account history it is missing most
of the items that were present prior to the export/import.
This issue makes it very difficult to switch to a different db.
Thanks in advance.
 
Hi,
Do you see a pattern for missing items? Are mainly emails or business notes
missing? What is the date for the missing items (for example missing ones
are older than 2 weeks etc)? Are they also assigned to another record?
Or are they just randomly missing?
 
Good question: It does seem to be related to a cutoff date. Since I posted
this,i've been snooping around and believe that the problem is in the export
function. I don't think the full history is getting exported to the bcm file.
If it would be of any help I could send you a screen shot of the history
along with an exported bcm file to look at.

None of the itema are linked to more than one object.

Thanks.
 
Yes it will be helpful. Can you please send them to burcu.kinay at microsoft
com?
 
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