BCM 2003 Fatal Error

  • Thread starter Thread starter CORaccounting
  • Start date Start date
C

CORaccounting

I was installing BCM 2003 and canceled it before it was finished. After that
Outlook would come up with a fatal error everytime I opened it. So I
uninstalled and reinstalled BCM 2003 and the patch for server 2003. This time
Outlook would boot and I began the proceess of setting up BCM. I choose to
use an existing database when prompted (the database that was created then
canceled). Another fatal error. So I began the process of unistalling and
reinstalling. When prompted I choose to install a new database. Another fatal
error. I'm not sure what to try now. How do I delete all databases? If
anybody has any thoughts all would help, thanks.
 
I was installing BCM 2003 and canceled it before it was finished. After that
Outlook would come up with a fatal error everytime I opened it. So I
uninstalled and reinstalled BCM 2003 and the patch for server 2003. This time
Outlook would boot and I began the proceess of setting up BCM. I choose to
use an existing database when prompted (the database that was created then
canceled). Another fatal error. So I began the process of unistalling and
reinstalling. When prompted I choose to install a new database. Another fatal
error. I'm not sure what to try now. How do I delete all databases? If
anybody has any thoughts all would help, thanks.
Click to expand...

Is your goal to remove BCM altogether (so that Outlook will work
without BCM errors) or get BCM working?
 
To get BCM working.






- Show quoted text -
Click to expand...

First thing I'd try as an experiment is creating a new Mail profile in
Control Panel|Mail--set it to prompt you for a profile when Outlook
starts.

Start Outlook with the new profile, and during BCM first use wizard
choose to create a new database.
If that suceeds, then there's something amiss with your original
profile.
If that fails, then I'd start by testing that the database service is
accessible.
Is there a sqlserver.exe process running in Task Manager?
If yes, then try to get a list of databases from sql server, without
using BCM.

Type this at a command prompt:
sqlcmd -E -S "localhost\microsoftsmlbiz" -Q "select substring(name,
1,20), state_desc from sys.databases"

That should return a list of databases, or an error that hopefully
will indicate where the problem lies.
 
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