Sarah said:
Can anyone tell me what this specific error means. I cannot find any
document that matches this string of errors exactly.
BCCode: 1000008e
KERNEL_MODE_EXCEPTION_NOT_HANDLED
BCP1: C0000005
The Exception Code that cause the error was STATUS_ACCESS_VIOLATION
The error occurred at this address in memory.
Trap frame address (probably not relevant to this exception code)
Parameter 4 is not used by this error code.
OSVer: 5_1_2600 SP 2_0 Product 256_1
Closest thing I can find to this error is recommends a BIOS update, and the
PC being infected by the Haxdoor virus. The only problem with both of these
solutions is that the error codes described are not exact to the error code
I'm getting. Any help would be appreciated.
From the MSDN reference document for this error code:
"If the specific cause of the exception is unknown, the following
should be considered:
Hardware incompatibility. First, make sure that any new hardware
installed is listed in the Microsoft Windows Catalog.
Faulty device driver or system service. In addition, a faulty device
driver or system service might be responsible for this error. Hardware
issues, such as BIOS incompatibilities, memory conflicts, and IRQ
conflicts can also generate this error."
The absence of a specific driver file name makes the problem a bit
more difficult. There is a procedure using the PSTAT utility that can
identify the problem driver, but it is a bit cumbersome. If the
problem recurs then post a response back here and I will give you
instructions on how to do it.
Also check in Event Viewer for any other error messages that occurred
at or nearly at the same time as this one. Right-click on My
Computer and select Manage. Click on the + to expand the Event Viewer
category to show the 3 or 4 subcategories. Browse through the System
and Application categories and check out any entries there with date
and time stamps that correspond to your error.
Good luck
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
