battery plugged in, not charging

  • Thread starter Thread starter jennifer b
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jennifer b

I am currently using a laptop that is approx one year old - it's a toshiba
tecra A6. It belonged to a friend and I have only received it recently, so I
do not know its history. When I hover above the 'power plan' icon on the
bottom toolbar, it says "0% available, (plugged in, not charging)" and,
accordingly, cannot run the computer on battery power. Is this definitely a
problem with the computer's battery, despite it being only one year old?
 
jennifer said:
I am currently using a laptop that is approx one year old - it's a toshiba
tecra A6. It belonged to a friend and I have only received it recently, so
I do not know its history. When I hover above the 'power plan' icon on the
bottom toolbar, it says "0% available, (plugged in, not charging)" and,
accordingly, cannot run the computer on battery power. Is this definitely
a problem with the computer's battery, despite it being only one year old?
Click to expand...

It could be a problem with:

1. The laptop's battery
2. The laptop's AC adapter
3. The charger component on the laptop's motherboard

Contact Toshiba tech support for repair/replacement.

Malke
 
So would this also be true if it does charge as long as the lid is down?
Toshiba laptop as well. Seems like it might be a setting in Windows that
when it is open, don't charge but closed charge??
 
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