basic question about virus

  • Thread starter Thread starter Marsha
  • Start date Start date
M

Marsha

Hi everyone,
I have a question I can not ask in a virus newsgroup as my ISP is having
server problems getting the newsgroups & msnews are the only newsgroups I
get now so I hope you can help me.
In my email tonight I had an attachment that Norton caught Maize.pif
W32.Erkez so it was automatically deleted, placed in Quarartine in the
Backup items. Can I delete the file in Backup Items now?
Thanks,
Marsha
 
Hi Marsha

I'm not sure how Norton works, but when my AV program places a file in
quarantine/virus vault, I them go and delete it from there.

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| Hi everyone,
| I have a question I can not ask in a virus newsgroup as my ISP is having
| server problems getting the newsgroups & msnews are the only newsgroups I
| get now so I hope you can help me.
| In my email tonight I had an attachment that Norton caught Maize.pif
| W32.Erkez so it was automatically deleted, placed in Quarartine in the
| Backup items. Can I delete the file in Backup Items now?
| Thanks,
| Marsha
|
|
 
Marsha said:
Thank you, That was exactly what I needed to know.
Marsha
Click to expand...

Marsha,
Something else. Just to be sure: go into System Restore and delete all
existing Restore Points and immediately create a new one, after you have
cleared Nortons's.
 
Since I never opened the email or the attachment, never actually had the
virus, do I still need to create a new System Restore Point?


"> Marsha,
 
In
Marsha said:
Since I never opened the email or the attachment, never actually had
the virus, do I still need to create a new System Restore
Click to expand...
Point?


No, nor do you need to delete existing ones.
 
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