Baffling loss of images

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Guest

I've been trying unsuccessfully to help my wife solve a bizarre problem with
many of her old PPT files. Copying this typical example file
http://www.terrypin.dial.pipex.com/Images/LostImages.ppt
to my own PC, I get exactly the same strange behaviour.

When I first open the file, the images are present. But as soon as I do
*anything*, even just maximise the window, they disappear, never to return.

Both our PCs run under XP Home (mine at SP1, my wife's at SP2), and both
have PowerPoint 2000 SP1, part of the Office 2000 Premium suite. The images
were originally made by clipboard pasting in from elsewhere.

I recall pursuing the problem without resolution a year or two ago. Is there
a fix yet please?
 
Hi Terry

Update update update! Office 2000 is on SP3... I couldn't recreate your
problem (though I'm using 2003 all up to date).

Thanks for a trip down memory lane - my GCSE German was a very long time ago
:-)

Lucy
--
MOS Master Instructor
South Australia

If this post answered your question please let us know as others may be
interested too
 
John Wilson said:
Did you try the suggestions in your earlier post ?
Click to expand...

John, Lucy: You're stars! I have now done so, upgrading to SP3, and it's
fixed the problem!

It took me a few hours because I hit a major snag. I first tried it on my
PC, updating in 2 stages to SP2 then SP3, successfully. But when I tried to
repeat on my wife's system, I was told it wasn't even yet at SR1 level. I
quickly found the 'SR1a update' - but that turned out to be an *online*
version. On Janet's dial-up connection, that would have required hours.
Eventually, after much searching, I found O2ksr1adl.exe at
http://www.microsoft.com/office/orkarchive/2000ddl.htm
and downloaded the 57 MB file on my broadband, and transferred it across on
a flash drive. I was then able to do the 3 updates. At the end of which I'm
delighted to say it seems all those errant files now display images which
have survived maximise, restore, page changes, etc.

We'll do some more exhaustive testing when Janet gets home from school, but
I'm really confident this has done the trick. Thanks again for your
breakthrough help.
 
Always glad to help :-)
Lucy
--
MOS Master Instructor
South Australia

If this post answered your question please let us know as others may be
interested too
 
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