Bad shutdown message at BootUp

  • Thread starter Thread starter Ken
  • Start date Start date
K

Ken

The machine has been cleaned of a host of internet-
derived crapware, and now seems to be behaving fine.
There are no problems when using IE and no messages
appear during shutdown. However, when the machine starts,
the screen appears stating that there was a problem
during the previous shutdown and asks whehter or not it
should start in one of the safe modes.
 
Something is apparently causing the system to crash on shut down. The first
two items probably should be run again even though you've cleared the
system, just to make sure there's nothing left behind. The other items
below may help diagnose the source of the issue.

First, be sure your antivirus software has the latest definitions and run a
virus scan.

Second, download, install and run Ad Aware:
www.lavasoftusa.com
Note: you should always be well backed up before running an application of
this type.

If your system is clear of viruses, open Control Panel, open System, go to
the Advanced tab, click Settings under Startup and Recovery, remove the
check from "Automatically Restart" under System Failure. This will cause
the system to blue screen instead of restarting on errors and the
information on the blue screen may give a clue as to the source of the
issue.

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.

Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.
 
you might want to purge the appropriate log file located in your c:\
directory; the file usually keeps a record of problems during boot up. it
might have retained an old problem that was not properly recorded as fixed.
just give it a try. the other option is to turn off error reports in your
machine. this avoids ur pc sprouting messages of even the most
inconsequential problems which windows can fix on its own. hope this helps.
 
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