Bad Office CD -- how do I get a replacement.

John Baker · Dec 7, 2003

Hi:

I have office 2000 installed, and recently have had trouble with some of the files, I came
to do a fix on it, and found that the CD with Office 2000 on it no long reads for some
reason. Can someone tell me how to get a replacement? I have wrestled with the MS website,
and find it riddled with wheels within wheels within wheels -- and once you get to the
core you get disconnected! Id love to have a phone number to call and give em the code and
get the replacement, if such a thing is available!

Regards

John Baker

J.E. McGimpsey · Dec 7, 2003

A quick Google of the microsoft.com site brought up this.

How to Replace Lost, Broken, or Missing Microsoft Software or
Hardware:
http://support.microsoft.com/default.aspx?kbid=326246

it includes toll-free phone numbers.

Peo Sjoblom · Dec 7, 2003

Did you purchase Office or did it come with your computer, if the latter you
should contact the
computer maker, otherwise try (425) 635-7056 You have 2 incidents and
installation support free
assuming you have registered Office. Product ID is under help>about

For a list of OEM ph numbers (the latter)

http://support.microsoft.com/default.aspx?scid=fh;en-us;oemphone&sd=GN

Bad Office CD -- how do I get a replacement.

John Baker

J.E. McGimpsey

Peo Sjoblom