Bad DVD?

  • Thread starter Thread starter David R. Norton, MVP Shell/User
  • Start date Start date
D

David R. Norton, MVP Shell/User

I'm trying to re-install Vista64 and I'm getting an error after booting
on the DVD "Windows failed to start". The notice goes on about
possible changes to my hardware, etc.

The DVD is from the MSDN and I can't see any damage to it???

Is it a bad DVD or is there something else that could account for the
error?

Nothing else has changed since I previously installed Vista.

Any ideas?
 
David said:
I'm trying to re-install Vista64 and I'm getting an error after
booting on the DVD "Windows failed to start". The notice goes on
about possible changes to my hardware, etc.

The DVD is from the MSDN and I can't see any damage to it???

Is it a bad DVD or is there something else that could account for the
error?

Nothing else has changed since I previously installed Vista.

Any ideas?
Click to expand...
================================
I don't know if the following article is your
solution but it does quote the same error
you are receiving.

(928201) How to use the BitLocker Repair
Tool to help recover data from an encrypted
volume in Windows Vista
http://support.microsoft.com/kb/928201/en-us


--
John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
John Inzer said:
================================
I don't know if the following article is your
solution but it does quote the same error
you are receiving.

(928201) How to use the BitLocker Repair
Tool to help recover data from an encrypted
volume in Windows Vista
http://support.microsoft.com/kb/928201/en-us
Click to expand...

Thanks, this seems to address problems with an existing install and I
have none, I'm trying to install from DVD onto blank partition by
booting on the DVD.

I get the "Windows is copying files" message and then the error
message.
 
David said:
Thanks, this seems to address problems with an existing install and I
have none, I'm trying to install from DVD onto blank partition by
booting on the DVD.

I get the "Windows is copying files" message and then the error
message.
Click to expand...
First, I'd visit the hard drive manufacturer's website, download their
tools, create the disk and run a diagnostic on the hard drive just as a
precaution. If the hard drive passes the test, I'd shutdown, disconnect
everything from the PC, reboot and start setup again. Still a failure, then
you have to consider removing internal items, soundcard, modem even Ethernet
card if it is an add-in card.
 
Michael Solomon said:
First, I'd visit the hard drive manufacturer's website, download
their tools, create the disk and run a diagnostic on the hard
drive just as a precaution. If the hard drive passes the test,
I'd shutdown, disconnect everything from the PC, reboot and start
setup again. Still a failure, then you have to consider removing
internal items, soundcard, modem even Ethernet card if it is an
add-in card.
Click to expand...

Good advice, thanks. I think the harddrives are OK, XP boots and I've
got stuff on other partitions that is accessible so I'm trying another
approach, I'm downloading the Vista 64 ISO from the ISDN and I'll burn
a DVD and try it. Of course, if the new DVD has the same failure I'm
probably going to have to examine the HDs but I can't imagine how that
could be the problem?

As far as other items, the same DVD that won't install now installed
some weeks back with the same soundcard (on board), Ethernet (on
board), and all the phrephrials connected that are connected now so
testing the HD is the most logical step IF the new DVD fails. If the
new DVD works then I guess I'll have to scrap the pretty green one the
MSDN sent me. <sigh>
 
David said:
Good advice, thanks. I think the harddrives are OK, XP boots and I've
got stuff on other partitions that is accessible so I'm trying another
approach, I'm downloading the Vista 64 ISO from the ISDN and I'll burn
a DVD and try it. Of course, if the new DVD has the same failure I'm
probably going to have to examine the HDs but I can't imagine how that
could be the problem?

As far as other items, the same DVD that won't install now installed
some weeks back with the same soundcard (on board), Ethernet (on
board), and all the phrephrials connected that are connected now so
testing the HD is the most logical step IF the new DVD fails. If the
new DVD works then I guess I'll have to scrap the pretty green one the
MSDN sent me. <sigh>
Click to expand...
One other thing worth mentioning, if the burned DVD fails, it could be a bad
download or bad burn but you probably know that. However, if there is a
hard drive issue, that can cause a bad burn because most DVD burning
programs will cache to the hard drive.

The advise about the peripherals has been SOP at least back through Windows
95 that if setup stops or stalls out, you should disconnect things. When
I've run into it, I do it one by one, remove a peripheral, restart setup,
etc. because I like to know precisely what item on which setup is choking.

As to it having worked a few weeks ago and not now, I've seen much stranger
things!<LOL> It is a puzzle; sometimes, it's a case of how we start setup,
did we boot to XP, place DVD in the drive and simply reboot the system or
did we boot to XP, place DVD in the drive, shutdwon and start setup from a
cold start. Sometimes, it's a case of what is turned on and what isn't.
For the sake of plug and play setup, conventional wisdom would seem to
dictate, turn on all your peripherals, let the OS find the appropriate
drivers and go from there. But, if you're like me, I'm sure you've run into
situations where, "Man, it SHOULD work, it worked last time, why not
now....and they say these are machines with relentless logic!"<LOL>

It's really hard to say. In your case, it's stopping on file copying and
that's one of the reasons I felt you should check the drive to be sure drive
integrity isn't impaired as that can play havoc with the process. Another
possibility might be the DVD drive, maybe it's having problems but I'm
pretty dubious that that is the issue.

One other thing, I'm assuming the XP partition is hidden and you are trying
to install Vista to a separate partition?
 
David R. Norton said:
"Michael Solomon" <user@#notme.com> wrote:
Click to expand...
Good advice, thanks. I think the harddrives are OK, XP boots and I've
got stuff on other partitions that is accessible so I'm trying another
approach, I'm downloading the Vista 64 ISO from the ISDN and I'll burn
a DVD and try it. Of course, if the new DVD has the same failure I'm
probably going to have to examine the HDs but I can't imagine how that
could be the problem?
Click to expand...
As far as other items, the same DVD that won't install now installed
some weeks back with the same soundcard (on board), Ethernet (on
board), and all the phrephrials connected that are connected now so
testing the HD is the most logical step IF the new DVD fails. If the
new DVD works then I guess I'll have to scrap the pretty green one the
MSDN sent me. <sigh>
Click to expand...

I'm not sure if this is what's causing your install failure, but there's a
problem that pops up where disks burned at high speed will fail during
setup. The problem seems to be a combination of media and optical drives
perhaps not exactly at the same calibration point, plus limited error
recovery capability in the Vista setup environment.

I've seen this with both MSDN and SELECT downloads of Vista.

Caveat: the symptom that I'm familiar with (both from personal experience
and from newsgroup postings by others) involved a failure during the file
copy phase, usually around the 15% point, with the posted reports either
specifying the 32-bit version or not specifying which architecture was in
use. I don't recall that it produced the error text you posted, but that
might have been the eventual result many useless screens later.

The solution was to reburn the disk under XP (using the disk that failed to
install works) but burn the new copy at only 1x. Again citing my personal
experience, this fixed the setup failure problem.

BTW: some older OEM versions of Roxio (and maybe others) have had problems
with a full disk-to-disk copy of the Vista distributions, but work fine if
you first copy the source disk image to an ISO file, then burn that file.

Joe Morris
 
It's fixed, Vista Ultimate Edition 64 bit is installed and all is well!

Thanks to all who replied and my apologies for having a very bad
memory, I *should* have known from the first what the problem was since
I went through the same thing about a year ago trying to install Linux.

If I had been trying to install Linux I would have caught on right
away.

I don't understand the problem but it's the BIOS on my computer. My
motherboard is an ASUS K8EV SE Deluxe and the failure I was having was
very similar to the failure I previously had trying to install Linux
which is:

ONLY Win2k and/or WinXP will install if I do any upgrade to the BIOS, I
flashed the BIOS back to the original that came with the motherboard
(it's located on the install CD ASUS provides) and booted onto the
Vista DVD which immediately installed Vista w/o any hesitation.

BTW, I didn't remember updating the BIOS but it was a much later
version than the original so back in the distant past I must have done
so.....

Now, next question: What in the ever loving blue eyed world is in the
Award BIOS upgrades that cause this problem?

Here's the entire text of the error message:
==================================================================
Windows Failed to Start A recent hardware or software change might be
the cause. To fix the problem
1. insert install disk and restart
2. chose language setting and click next
3. check "Repair your computer"

Status 0xc0000225

info - an unexpected error has occurred
=================================================================

Of course steps 1,2 and 3 are impossible because nothing will get me
past the above screen, it never gets to the chose language setting
prompt.

I can find no relevant information on the above error in the MSFT KB or
anywhere else.

I'd really like to know what causes this?

BTW, ASUS shows several BIOS upgrades after the original, any one of
which will create the failure.

Why will Win2k or WinXP allow me to boot on the CD and install but
Linux or Vista won't?

Anyone have any ideas?
 
I'm getting the same error when trying to boot with the Vista DVD (I also
can't install XP, either, which fails when trying to copy files). It works
fine when I transplant the hard drive into another computer, but in my new
computer... no luck. I tried three BIOS versions. I changed around a couple
dozen BIOS settings. Nothing helps.

I don't know what to do, anyone?
 
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