Backward compatible Contacts

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G

Guest

Hi,
We have Outlook 2003 running on an office machine and created a PST file
which was brought home to be imported into a Outlook XP laptop. The user
tells me he is getting an error message saying the file was not compatible.
Is there a compaitbility problem or did we screw something else up?
Thanks for any help.
Rich
 
You screwed up. Not your fault since you are not clairvoyant. It is
Microsoft's.
Microsoft pretends that importing/exporting is a valid way to transfer
Outlook data. They have never acknowledged the fact that it is not. It is
time for them to do so. I'm growing weary of doing it for them.
Microsoft neglected to include an option to export your Outlook 2003 data to
a file format that would be compatible with any earlier versions. They
should have addressed this deficiency long ago. They seem to have no clue as
to how end users use their program.
Until they do, your only option is to create a new PST file in "Outlook
97-2002" format from Outlook 2003 and then copy your data into that file.
 
So, tell us how you really feel!

(I agree 100% so don't take this as a slam)


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Russ Valentine [MVP-Outlook] asked:

| You screwed up. Not your fault since you are not clairvoyant. It is
| Microsoft's.
| Microsoft pretends that importing/exporting is a valid way to transfer
| Outlook data. They have never acknowledged the fact that it is not.
| It is time for them to do so. I'm growing weary of doing it for them.
| Microsoft neglected to include an option to export your Outlook 2003
| data to a file format that would be compatible with any earlier
| versions. They should have addressed this deficiency long ago. They
| seem to have no clue as to how end users use their program.
| Until they do, your only option is to create a new PST file in
| "Outlook 97-2002" format from Outlook 2003 and then copy your data
| into that file.
|| Hi,
|| We have Outlook 2003 running on an office machine and created a PST
|| file which was brought home to be imported into a Outlook XP laptop.
|| The user tells me he is getting an error message saying the file was
|| not compatible.
|| Is there a compaitbility problem or did we screw something else up?
|| Thanks for any help.
|| Rich
 
Thank you Russ - I do appreciate the info.


Russ Valentine said:
You screwed up. Not your fault since you are not clairvoyant. It is
Microsoft's.
Microsoft pretends that importing/exporting is a valid way to transfer
Outlook data. They have never acknowledged the fact that it is not. It is
time for them to do so. I'm growing weary of doing it for them.
Microsoft neglected to include an option to export your Outlook 2003 data to
a file format that would be compatible with any earlier versions. They
should have addressed this deficiency long ago. They seem to have no clue as
to how end users use their program.
Until they do, your only option is to create a new PST file in "Outlook
97-2002" format from Outlook 2003 and then copy your data into that file.
--
Russ Valentine
[MVP-Outlook]
Rich said:
Hi,
We have Outlook 2003 running on an office machine and created a PST file
which was brought home to be imported into a Outlook XP laptop. The user
tells me he is getting an error message saying the file was not
compatible.
Is there a compaitbility problem or did we screw something else up?
Thanks for any help.
Rich
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