Backup won't write to anything

  • Thread starter Thread starter Martin Johnson
  • Start date Start date
M

Martin Johnson

Backup (ntbackup.exe included in WinXP) will not write to
a CD, I know. But it won't write to a zipped folder on my
C: drive, to a regular folder there, to the root
directory C:\ or even to a floppy disk.

It creates a 2Kb file and then comes back with the
useless error report:
"
Error returned while creating the volume shadow
copy:800423f4
Aborting Backup.
 
Have you disabled the Volume Shadow Copy service or the MS Software Shadow
Copy service?

Tom Swift
 
I've not knowingly disabled any service. In Backup I've
not selected "Disable volume shadow copy" (greyed out
anyway).

FWIW, the system tells me:

C:\>sc query vss

SERVICE_NAME: vss
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

C:\>vssadmin list providers
vssadmin 1.0 - Volume Shadow Copy Service administrative
command-line tool
(C) Copyright 2001 Microsoft Corp.

Provider name: 'MS Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7
 
Panic over: I've converted to NTFS and Backup now works,
within limitations. Funny, the Help stuff doesn't seem to
say that the utility won't work with FAT32
-----Original Message-----
I've not knowingly disabled any service. In Backup I've
not selected "Disable volume shadow copy" (greyed out
anyway).

FWIW, the system tells me:

C:\>sc query vss

SERVICE_NAME: vss
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

C:\>vssadmin list providers
vssadmin 1.0 - Volume Shadow Copy Service administrative
command-line tool
(C) Copyright 2001 Microsoft Corp.

Provider name: 'MS Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7
Click to expand...
 
Hi Martin,

Can you perform the following experiment, assuming you write your BKF
file on a regular disk location: immediately after NTBackup fails with
800423f4, please run VSSADMIN LIST WRITERS and cut & paste the output
- this should help us isolate the problem.

Also, can you check if there any VSS errors in the Event Log?


Thanks, Adi

P.S. This posting is provided "AS IS" with no warranties, and confers
no rights.
 
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