Backup utility problem

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I have a client who has been using Backup Utility in Windows XP Pro to back
up files in a program. They have used the program for over a year with no
problems. Earlier this week, they started experiencing a problem after the
..bkf file is created. First, the balloon that used to appear on the taskbar
no longer appears. Second, when you highlight the file and click to write it
to cd, nothing happens.

I was able to write the file to the cd through Windows Explorer, but the
process is a little too complicated for this client and they are accustomed
to using the Backup Utility. Any suggestions are appreciated.
 
Actually setting file transfer wizard as old computer,selecting the
files/folders/
settings for it to save,once saved in a new folder,move the folder to a
cd,works
better than backup.Run the wizard from the xp cd.
 
I have a client who has been using Backup Utility in Windows XP Pro to back
up files in a program. They have used the program for over a year with no
problems. Earlier this week, they started experiencing a problem after the
.bkf file is created. First, the balloon that used to appear on the taskbar
no longer appears. Second, when you highlight the file and click to write it
to cd, nothing happens.

I was able to write the file to the cd through Windows Explorer, but the
process is a little too complicated for this client and they are accustomed
to using the Backup Utility. Any suggestions are appreciated.
Click to expand...

The NT Backup tool is not designed to write directly to a CD. And it is not
capable of spanning multiple CDs if the backup job becomes that large. A
dedicated backup program that can write to CDs natively is really the best
solution for this scenario and satisfies the "ease of use" factor.

NOTE: I haven't tried it but some folks have reported getting around the
"write to CD" limitation of NT Backup by mapping the cd writer as a network
drive. You might try that but when/if the backup job grows to be larger
than what would fit on a single CD, it will be back to square one with this
problem.
 
Most people find that trying to save directly to the CD Writer drive letter
from applications like MS Word, Excel, NT Backup, Notepad etc results in an
error message similar to this "You do not have access to the folder 'd:\'.
See your administrator for access to this folder." .....

However it is possible to save to the drive but it requires a work-a-round.
Try one of the following
1) Direct the program to save to the location of XP's temporary cache
directory. It is located at C:\Documents and Settings\<logon user>\Local
Settings\Application Data\Microsoft\CD Burning. This is the location that XP
copies files to for burning prior to informing you that you must evoke the
"Write files to CD" function. If you create a shortcut to this directory and
place the shortcut in an easy to find location such as the My Documents
folder then you can direct your applications to save to the location of the
shortcut. The files will actually be copied into the CD Burning directory
and will be purged after the write is completed. (note that the Local
Settings and Application Data directories are hidden). The Tweakui for XP
Powertoy can move the location of the entire CD Burning directory to a new
location. You might want to try it.

Or

2) Setup your CD Writer device as a shared device. Then Map the device. You
can now save directly to the CD Writer drive letter. You will still have to
evoke the "Write files to CD" command.

Or

3) This is the easiest way but requires the purchase of software. Use a
third party packet writing application to prepare (format) your CD-R/W for
CD burning. If you want to save data, from explorer or from within third
party applications, directly to CD having the ability to modify, delete,
overwrite files etc. from a CD-R/W then you need to use packet writing
software.
Popular packet writing programs that work with XP are.
Direct CD www.roxio.com (bundled only with Easy CD Creator - requires
version 5.03)
InCD www.nero.com (can be installed as a stand-a-lone application or with
Nero but has no demo)
DLA www.sonic.com/products/dla/default.asp (stand-a-lone application )
WriteCD-R www.softarch.com (stand-a-lone application)


XP's built in software is mastering software. Mastering software requires
that files be placed in a special cache before they are burned to CD. This
is the same way programs like Easy CD Creator, Nero, RecordNow Max, Sony CD
Extreme and others work. XP's built in burning engine can not span multiple
CDs. Once a disk is full it will be finalized
 
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