backup utility does not see my backup drive

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Please help!!!

When I try to backup computer using Backup and Restore, I get the message
that "Windows cannot find backup devices on your computer. The requested
system device cannot be found." However, I can see my backup drive in
Internet Explorer, can open it, and can copy files to it. I also can back up
files to it using the Backup and Restore.

Why does my computer find my backup drive (external USB) when I try to back
up files only using Backup and Restore, but cannot find the Drive if I use
Backup up Computer in Backup and Restore?

Please help!
 
I haven't heard this problem before and will ask the Backup team...stay
tuned.
 
One key difference between the two backup apps is that Complete PC Backup
requires NTFS formatted hard disk, while File Backup will accept FAT in
addition to NTFS. Can you confirm whether your external USB disk is
formatted as FAT or NTFS?
 
I am having the exact same issue. I am using vista ultimate and its a
standalone machine. when i am trying to use Compelete PC backup i get this
error:
---------------------------
Windows Backup
---------------------------
Windows could not find backup devices on your computer. The following
information might explain why this problem occurred:
The filename, directory name, or volume label syntax is incorrect.
(0x8007007B)
Please close the backup application and try again.
---------------------------
OK
---------------------------
I have tried everything possbile including attaching external hard drive,
insterting blank hard disc in DVD read write but nothing works.
 
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