Backup problem: files still in use after closing Outlook

[Guest]

Hi,
I know the location of my Outlook .pst files and Business Contact Manager
files. I use a great little program called Second Copy to backup all my data
files. I've also downloaded and installed the MS backup utility. In either
case, after I close Outlook and try to backup, I get error messages
indicating that the file is still in use in some process. If I wait maybe 15
minutes or more and try again, the backup will usually work.

Does anyone know why the files are not closing completely when I exit
Outlook and what I can do?

I just recently upgraded to Office 2007 and have begun using BCM with it.

Thanks,

Barnet

 

[Ben M. Schorr, MVP]

There can be several reasons why Outlook files might not close right away -
most of them involve add-ins and 3rd party apps that access them.
AntiVirus, ActiveSync and other such. Do you have any Outlook add-ins
installed?


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm

 

[Guest]

Thanks for the suggestion. I'm not sure about add-ins... is there a way to
see a list of any that are installed? To be clear, this problem was
happening for several years when I was using Outlook 2002 with only one .pst
file. I don't think I had any particular add-ins then. I don't have an
antivirus software program because that job is done through my firewall
system. Is there a list online somewhere of 3rd party apps that access
Outlook files? (or do I need to list them all here to you?)

Barnet

 

[Ben M. Schorr, MVP]

Do you have a portable device that you sync with Outlook using ActiveSync
for instance? In Outlook 2007 you can go to Tools | Trust Center to see the
list of add-ins and manage them.


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm