Backup Error

[Dave Turner]

I am experiencing a failure of automated backup. I think I must be
configured correctly because the failure only happens about 25 per cent
of the time.
Windows Vista Home Premium(32), set to backup to an external USB hard
drive. The event viewer has it as;

If an MM error is returned which is not defined in the standard FsRtl filter, it is converted to one of the following errors which is guaranteed to be in the filter. In this case information is lost, however, the filter correctly handles the exception. (0xC00000EA)
EA0000C0E0040000EC06000008070000420ED1665C2BEE174B64529CB14610EA71000000

One thing that is probably important is the fact that the backup is
scheduled for 7 AM and the error occurs at 2:30 AM.

Help anyone?

Dave

 

[Jill Zoeller [MSFT]]

See
http://blogs.technet.com/filecab/pa...-restore-and-complete-pc-backup-problems.aspx
for a description and solution to this particular problem.

 

[Dave Turner]

See
http://blogs.technet.com/filecab/pa...-restore-and-complete-pc-backup-problems.aspx
for a description and solution to this particular problem.

Jill,
Thanks for the help, but I'm not sure the article applies to my
situation. The article points to "Etrust" AV as the culprit, but I am
currently running NIS 2007 (Not for much longer). Any chance Norton
might be an offender in this situation also?

Dave

 

[Eduardo Laureano [MSFT]]

Dave, can you try turning off any setting that scan compressed files? If
that solves the problem, it might have the same root cause.

Eduardo

 

[Dave Turner]

Dave, can you try turning off any setting that scan compressed files? If
that solves the problem, it might have the same root cause.

Eduardo

Eduardo,
I will set my AV to not scan compressed files, and see if the problem
goes away. To make the test valid may take some time due to the fact
that the problem doesn't show up all the time.

Thanks for the tip!

Dave