Background image that cannot be deleted...HELP!

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Guest

While surfing the web I received a message warning of a spyware infection
occurring and was prompted to download and run anti-spyware software. A
banner advising me of the potential infection appeared in the center of the
desktop. After running Microsoft Antisoftware the taskbar notification of
infection stopped appearing and daily runnings of the software show no
further infection but the banner on the desktop does not leave and all
attempts to change the background are without success. The scroll bar in the
display icon is inactive as are the few selections that show. How can I
delete the current and distracting background.
 
I have the same problem but when I change the "color" the desktop changes
color but the pictures are disabled - need help too!!
Thanks
 
Magnum99 said:
While surfing the web I received a message warning of a spyware
infection occurring and was prompted to download and run anti-spyware
software. A banner advising me of the potential infection appeared in
the center of the desktop. After running Microsoft Antisoftware the
taskbar notification of infection stopped appearing and daily runnings
of the software show no further infection but the banner on the
desktop does not leave and all attempts to change the background are
without success. The scroll bar in the
display icon is inactive as are the few selections that show. How can
I delete the current and distracting background.
Click to expand...

You have a variety of the Smitfraud infection. Start cleaning with Dave
Lipman's tool as per his instructions:

David Lipman's tool -
http://www.ik-cs.com/programs/virtools/SmitFraud.exe

Instructions:
Execute SmitFraud.exe (Note: You must accept the default of C:\McAfee)
Choose Unzip
Choose Close

NOTE: You may have to disable your software firewall or allow WGET.EXE
to go through your firewall to enable WGET.EXE to download the needed
McAfee-related files.

Execute c:\mcafee\clean.bat (or Double-click on 'Clean Link' in c
\mcafee)

A final report in HTML format called C:\mcafee\ScanReport.HTML will be
generated. At the end of the scan, it will be displayed in your browser
(Opera, FireFox or Internet Explorer). It is suggested that you move
the report out of c:\mcafee before performing another scan.
***
If you need more, then here are two other tools with links to removal
information:

Secured2K's SpyAxe, PSGuard, Smitfraud, Sinnaka and Alemod removal tool
(from Mark Brown)
http://secured2k.home.comcast.net/tools/AntiPuper.exe
http://forums.mcafeehelp.com/viewtopic.php?t=65072

noahdfear's SmitFraud and SpyAxe removal tool -
http://noahdfear.geekstogo.com/click counter/click.php?id=8
References - http://www.bleepingcomputer.com/forums/topic36868.html
http://malwareremoval.com/plog/index.php?op=ViewArticle&articleId=48&blogId=3

For general malware removal:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
 
While surfing the web I received a message warning of a spyware infection
occurring and was prompted to download and run anti-spyware software. A
banner advising me of the potential infection appeared in the center of the
desktop. After running Microsoft Antisoftware the taskbar notification of
infection stopped appearing and daily runnings of the software show no
further infection but the banner on the desktop does not leave and all
attempts to change the background are without success. The scroll bar in the
display icon is inactive as are the few selections that show. How can I
delete the current and distracting background.
Click to expand...

Try Display Properties> Desktop> Customize Desktop> Web. Uncheck everything
on the web page and hit Apply. Did the banner disappear from the desktop?
 
Thanks Sharon I tried those fixes....Malke's solution worked in five
minutes...Paul
Click to expand...

Great! Malware evolves so fast and nowadays it attacks on several levels at
once. I'm glad that Malke was able to point you in the right direction on
this one.
 
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