Background highlights showing up behind desk top icons / text - HE

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  • Start date Start date
G

Guest

When we changed the desktop wallpaper on one of our accounts the other day -
background highlights are showing up behind the desktop screen icons and
text. We have compared settings with our other account (that is still OK)
and we can not see any differences.
WE WANT TO BE ABLE TO REMOVE THESE BACKGROUND HIGHLIGHTS - we have contacted
HP twice with on line help to no avail.
Any suggestions would be greatly appreciated!
Thank you! A. Brown
 
Without understanding your wording......

Start/Control Panel/System/Advanced/Performance/Settings/ Visual
Effects/"Use drop shadows for icon labels on the Desktop"

Also:

Right click the desktop and select Arrange Icons by. Towards the bottom of
that list, uncheck "Lock web items on the desktop."

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
 
Thank you for your response - have tried both of those and they do not fix
the problem. I am refering to the background shadows behind the icons and
their names on the desk top screen. This happened abruptly when we changed
the desktop wallpaper to Plus! Space the other day. BTW - Love your website
- it is GREAT! AB

:
Without understanding your wording......
Start/Control Panel/System/Advanced/Performance/Settings/ Visual
Effects/"Use drop shadows for icon labels on the Desktop"
Also: Right click the desktop and select Arrange Icons by. Towards the
bottom of
that list, uncheck "Lock web items on the desktop."
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
 
Thank you for your response. I have tried those checkpoints numerous times
to no avail. AB




:
Checkpoints to consider:
1) Right click on desktop >> arrange icons by >> uncheck "Lock Web items on
desktop"
2) Right click on My Computer >> Properties >> Advanced tab >> Settings
under 'Performance' >> check "Use drop shadows for icon labels on desktop".
 
Thanks for your kind words; however, I know exactly what you are speaking
of. More info needed at this point: Which third party programs have you
used in the meantime, third party (not native to XP)?

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
 
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