Backdoor.SDBot.Gen

[R & L Brown]

When I did a scan of my C-Drive (using Norton), I got the message that I had
the Backdoor.SDBot.Gen virus.

However, the software was unable to delete or quarantine the item (S/W did
say that access to the file was denied).

Any suggestions on how to get rid of this?

My Virus Database is up to date.

RB

 

[David H. Lipman]

Obtain McAfee's virus and worm removal tool, Stinger: http://vil.nai.com/vil/stinger/

1) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
2) Reboot your PC into Safe Mode
3) Using McAfee Stinger, perform a Full Scan of your platform and clean/delete any
infectors found
4) Restart your PC and perform a "final" Full Scan of your platform
5) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 200 ~ 400MB),
reboot your PC.
6) If you are using WinME or WinXP, create a new Restore point
7) Please report back your results

Dave




| When I did a scan of my C-Drive (using Norton), I got the message that I had
| the Backdoor.SDBot.Gen virus.
|
| However, the software was unable to delete or quarantine the item (S/W did
| say that access to the file was denied).
|
| Any suggestions on how to get rid of this?
|
| My Virus Database is up to date.
|
| RB
|
|

 

[R & L Brown]

Thanks

Worked well

RB

 

[Steven Stern]

When I did a scan of my C-Drive (using Norton), I got the message that I had
the Backdoor.SDBot.Gen virus.

However, the software was unable to delete or quarantine the item (S/W did
say that access to the file was denied).

Any suggestions on how to get rid of this?

My Virus Database is up to date.

RB

Boot into safe mode and re-run the scan. It will let NAV delete the file.

Steve Stern
Manager, WUGNET VirusCentral Forum
http://go.compuserve.com/viruscentral?access=public