Back up failure

G

Guest

I am trying for the first time to back up my machine. Each time the wizard
gets me as far as 'mounting the media' and then refuses with the message:
' back up can not be completed. Error while creating volume shadow
copy:80042301'
I've no idea what this means, being about 6 years old as far as computers
are concerned.
Thanks very much in advance for any advice as to how to continue.
 
N

needlove

MSKB had an article on this error but was related to SQL sever 2005
installations. You might try surfing the Knowlegebase for articles relating
to VSS errors and limitations. You also might try third party backup
utilities.
 

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